Reviews


First Review

10/10

The company was recommended by our windows contractor. Appointment setup was smoothly, we were nice treated by Jody in their office with some samples presentation, even she allowed us to take a look at the finished door in their paint shop - it was quite important for us to see their finished job. We got our new door installed, it looks gorgeous. Great job! Will definitely recommend this company.

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1/10

My initial position is that this is a fully competent Company, with a professional installation crew and a superior product to install. There were problems however: cleanup was not done properly - few cuts from the window cladding on the grass (see pictures) and probably more cuts will be found hopefully not in my kids feet (sounds scary, right?); few screws on my driveway again hopefully not in my car tires (recently got new expensive set from Costco). When I asked about for a more complete cleanup nobody showed up. I can definitely correct my review if the work including cleanup, would be finished properly. Peter/John, please come over for the cleanup! My major concern is the installation of a remaining part of the project - the patio door, it was backoredered and not available for installation until several weeks after the bulk of the project was completed. However, the old patio door was removed and put back again (see pictures) as one of the first steps in the project. The eventual installation of the door was not completed for several weeks as I was out of town for work and had initially scheduled the work to be done when I would be at home and available to ensure work had been done to my Customer requirements. I'll keep hounding the Contractor. It seems this was their human error and they should not have taken my old door out prior to having the new one ready to be installed. The project has become quite unpleasant and unsatisfactory on both sides.

2 of 3 people found this review helpful.
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8/10

Hired them to change asphalt shingles on my house roof. Was wondering about a finished time cause snow forecasted next day, but overall they did a great job, no complains so far, except did not do a cleanup after work, called them to do it, left messages - no reply.

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Company Response

Hi Yerbatyr, thank you for submitting a review! Please be assured that we pick up what we can in the snow for roofing debris after a job is complete,and also that we have a list of all of our winter roofs and we will be back early spring to complete a thorough cleanup for any clients that would like us back. Please email me personally, and I'll make sure you on the list of clients that would like us to come back. My email address is tricia@gnhroofing.ca.

8/10

Changed all water supply pipes in my house. Overall it was a positive experience, they are not cheap, but worked well with quality and time manner. Will recommend them to anyone.

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