We purchased several trees and shrubs from Spruce Lane for our front and backyard. One of the trees that we purchased was a Weeping Caragana. Unfortunately, this one didn't do very well -- as it just didn't thrive. While it didn't die, it was looking very healthy. I called Spruce Lane to let them know of my concern and even before I asked for an exchange they offered to replace the tree with an identical one, the following week. Delivery took place and the tree is doing very well even today.