Justjunk®

I DROVE FROM THE USA OVER 6HRS TO CLEAN OUT MY MOM'S APARTMENT IT TOOK ONLY 1 HR FOR JUST JUNK TO COMPLETE THE JOB / COURTEOUS AND PROFESSIONAL AND COST WAS LESS THAN ESTIMATED BEST MONEY I EVER SPENT

Last year, Mike and Wayne came and removed an old fridge from our basement. It was a very tight squeeze to get it up the stairs and through the entranceway. Though it was very heavy, they were extremely positive and motivated to get it up and out the door. Took all of about 20 minutes! Very happy with their service!

We didn't have a lot to throw out? But what we did was bulky, and I wasn't about to throw my back out again. We paid for 2 guys to remove some furniture and appliances. The guy did not make a mess, were on time and polite. No problems using them again.

All my belongings in the basement were ruined from the sewer backup in July. It took 3 days to get rid of all the damaged furniture and other belongings. The 3 different crews were great! Efficient, followed instructions, were careful not to damage my side door, and friendly. I found their pricing affordable. Thanks for a great job guys! I'd recommend you to anyone.

Had this company remove a bunch of trash from my parents' basement. Some of the items were still useable and they were donated. Just Junk was fast, on time, affordable and the guys respected our property and belongings. Highly recommended. Also liked that I can book online. Sarah

Called Just Junk to pickup my garage full of renovation debris. They showed up ahead of schedule and were finished within an hour. They gave me a quote on the spot and once I approved they got to work right away. Polite and friendly workers.

I was dissapointed in the way they collected and pretty
much 'smashed up everything. I pointed out that the web site states that many items would be recycled and/or donated. Nearly all non garbage items I was disposing of were in good condition and were totally 'trashed' either in the apartment right in front of me or in the truck.

I don't think there was any intention to donate any items - in
fact, I overheard the one man comment that they better hurry because
the dump closed at 2pm. Had I have known that, I would have taken the time to clear out the stuff myself (except for the legitimate
garbage). When I heard this comment, I started to claw back boxes &
bags from the front door so that I could take them to over to the
shelters myself.

The estimate when the men came in the door was not for a full load. I looked out the window when they were ready to leave and saw there was no way it was a full load - but I was charged the maximum.

All in all, I was very disappointed and will not recommend nor use
this company again. The comment ' We make
every effort to recycle and donate any reusable materials that we
remove to local charities or recycling facilities' from the web site
as it appears there is no intention to do that - but it sounds good
and kind.

A response to my complaint stated there was a 'communication' problem. My complaint regarding the fee charged was not addressed.

They are wonderful! Quick worker, they do all the work for you.
Service reps were very polite and actually mad the experience of junk removal fun and uplifting. It was the best service I ever had.
If you book online you get to save $10.

This company gives you a low quote up front and then changes it when they arrive. I was not at home when they took the TV away.

When I talked to the owner about the increase in price he gave me a used car salesman/politician pitch about how great a deal it was, even though other junk removal services gave a lower price then their final price.

Do not trust their quotes. I will never use this company again.