A Limb Above the Rest

We had tree pruning done by A Limb Above the Rest last October and will be calling them again to help out with some issues we have after the summer. You don't know exactly when they are going to show up, but when the do they take care of things. Work was well done. They missed a tree, but that is a little understandable since it doesn't look like that tree is part of our yard...but it is. Definitely use again.

Had trees planted that died in the 1st year, however the company refuses to answer my calls to complain. Have send photos of the dead tree still with no answer. They do not stand by their product. Mark only answers the phone if it is from an unknown phone number to them, and when they do so it is the run around saying they will call back but never do. Paid a lot of money for a dead tree.

In short:
Misdiagnosed problem - reassessed by other contractor.
Worker was rude to my wife.
Did not do complete job or clean up properly.
Did not return call when called to complain that disease had returned.

ALATR has been our tree removal experts on two occasions this past year. Both experiences were spot-on with time, service and budget as estimated. I have no problem recommending ALATR.

We hired this company after receiving an estimate. They were prompt, effcient and on budget. No hidden surprises. Clean up was done properly and nothing was left for us to do. Work has held up.

We hired this company to remove a very large spruce tree, as well as a small one, in preparation for having our back yard relandscaped.

They were very pleasant to deal with. They responded to my calls promptly and came and did an estimate in a timely manner. The estimator was friendly and helpful.

They removed the trees on the date promised and did the work quickly and efficiently. It was amazing to watch how they dealt with such a tall, large tree. We thought it would be a big problem to remove it, with it being close to our fence and our neighbour's garage, but it didn't take them long at all.

One minor details is that the estimator told me that they would remove the small spruce for free. (We didn't ask for that. She made the offer.) However, when we got the invoice, we were billed $50 for the small tree. This is a very minor issue. We were expecting to pay for this anyhow, until the estimator said it would be free. But it was a bit disappointing after being told this.

This is not something that affects my opinion of this company, however, and I would certainly use them again, if necessary.