Davesducts

What do you do when you actually do need the ducts cleaned?
I've received dozens of unwanted phone calls but was uncomfortable trying any of them.
Luckily I started my research at the Toronto Home Show and came across Dave's Duct Cleaning .
I checked others at the home show but was most comfortable with Dave's. They gave a clear and detailed description of the procedure and exactly what it would cost!
When I made the apt ,I was told that my appointment was for 12 PM ( a precise time not windows of 12PM to 4Pm etc.)
I got 2 emails prior to my apt reminding me of the date & time of my service .
On the day of the apt , an hour before my time , I got a call indicating that the crew would be 30 minutes late . How many company's would do that ?
Upon arrival ( 20 minutes late not 30 ) , Brendan introduced himself and apologized for being late (nice to see a company concerned about my time and not only theirs!)
Brendan walked me through the duct cleaning process and answered any and all questions I had .
When the job was completed both Brendan and Scott cleaned the basement of any dirt and dust that the procedure had caused . It actually looked better than when they arrived .
Scott also asked whether he could help in putting back the furniture that had been pulled forward to access the cold air returns .
I was shown pictures of my ducts prior and after to the cleaning . I asked Brendan if he could email me the pictures and it was done the same night .
Based on my experience with Dave's Duct and more importantly their employees Brendan and Scott , I wouldn't hesitate to recommend them to my family and friends !