Vince from Toronto

I just had a gas insert installed by Kastle Fireplace and would highly recommend this company It was a great experience from the friendly sales rep to the very knowledgeable installation staff Upon completion of the sale , Dave from Kastle came to inspect my fireplace to insure that no hidden costs would be incurred to install the insert The installation team ( a team of 3 ) arrived on time for my scheduled appointment ...They covered the area in front of the fireplace to insure the area was kept clean .....They did a fantastic job in completing installation in 3 hours .... Upon completion an explanation was given as to how to operate the remote for the insert as well as answering any and all questions my wife and I had .... Great Job Guys , We will definitely refer your company to any of our family and friends that are looking for a fireplace !

What do you do when you actually do need the ducts cleaned? I've received dozens of unwanted phone calls but was uncomfortable trying any of them. Luckily I started my research at the Toronto Home Show and came across Dave's Duct Cleaning . I checked others at the home show but was most comfortable with Dave's. They gave a clear and detailed description of the procedure and exactly what it would cost! When I made the apt ,I was told that my appointment was for 12 PM ( a precise time not windows of 12PM to 4Pm etc.) I got 2 emails prior to my apt reminding me of the date & time of my service . On the day of the apt , an hour before my time , I got a call indicating that the crew would be 30 minutes late . How many company's would do that ? Upon arrival ( 20 minutes late not 30 ) , Brendan introduced himself and apologized for being late (nice to see a company concerned about my time and not only theirs!) Brendan walked me through the duct cleaning process and answered any and all questions I had . When the job was completed both Brendan and Scott cleaned the basement of any dirt and dust that the procedure had caused . It actually looked better than when they arrived . Scott also asked whether he could help in putting back the furniture that had been pulled forward to access the cold air returns . I was shown pictures of my ducts prior and after to the cleaning . I asked Brendan if he could email me the pictures and it was done the same night . Based on my experience with Dave's Duct and more importantly their employees Brendan and Scott , I wouldn't hesitate to recommend them to my family and friends !