Davesducts

Duct Cleaning
Whitby ON L1R 2G8
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HomeStars  >  Duct Cleaning in North York  >  Davesducts  >  Duct Cleaning
JP from Pickering
JP from Pickering
3 reviews Pickering, ON
10/10

Duct Cleaning

We had Marcus and Shane cleaning our ducts a couple days ago. They were nice, friendly and knowledgeable. I would be confident in recommending Dave's Duct Cleaning as well as Marcus and Shane to anyone. The overall work performance and customer service was very good.

I believe that customer service after the fact is just as important as it is during a job. I think it says a lot about a companies commitment to its customers if the service was lacking in any way, they don't hesitate to rectify the situation.

I was initially going to rate the service 9 of 10 because they forgot to cover the outtake vents so some of the dust didn't blow out from it as they were cleaning and they forgot to reattach a three intake vents before they left. That being said, I was 95% satisfied with their customer service and overall work performance.

I decided to rate the service the full 10 because when I informed them of the issues we experienced, they were more than willing to have Marcus and Shane return to reattach the vents and clean the surrounding area. We would have taken them up on the offer, but we already cleaned and reattached the covers as we didn't want our cats exploring the duct system. lol

We had put off the cleaning our ducts since we bought and moved into this house February 1st. After this cleaning, I am very happy we didn't wait further. We watched a video of them cleaning our main intake. You could see a lot of dust and dirt being sucked out of the vents and as we got further into the video, my jaw dropped by what was being pulled out... Huge, nastiness filled clumps of dirt strung together with human and animal hair and whatever else was in there. What more can I say, it was down right nasty and it's seriously disturbing to think that the air we've been breathing has been passing through this polluted mess.

If you've never had your ducts cleaned or you've bought an older house, do yourself a huge favour and get your ducts cleaned as soon as possible.

Dave's Duct Cleaning will prove their worth by showing you before and after pics so you'll be 100% certain your getting your money's worth.

Approximate cost of services:
$215.83
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Company Response

Hi JP - Thank you for the positive feedback! Feedback such as yours only helps us to be better at what we do; it also serves as a reminder to review our procedures and protocols routinely to ensure we deliver the service that each homeowner deserves. And we have no reservation about correcting work that should have been done in our initial visit. Afterall, we guarantee 100% satisfaction and will simply not rest until we provide it. We look forward to serving you and your home again in the future. Thanks! Dave's Duct Cleaning (www.davesducts.com).