The representative Madi responded to my request for electrical services to relocate a kitchen light switch. The first thing I noticed is he was not wearing a mask when he arrived. But I needed this done so I gave him every benefit of the doubt. He asked for $100 deposit which she would put towards the work when completed. I gave him the hundred dollars and agreed to the terms. He scrutinized the project And was not really certain of how he would get it done also indicated he may have to come back to look again. He expected my contractor to demolish the wall prior to his work and the relocation. I was feeling very anxious because I was not getting any clear answers as to where or how he would complete his work. But yet I gave him the benefit of the doubt because when he arrived he showed me his certificates of honour and master electrician.
The date was set for Friday, and coordinated with my contractor as well, in fact he wanted me to call my contractor and coordinate, and I did.
Friday came, and I waited and I waited until 3 PM, my contractor was now on overtime… And so I called him. At this point he told me that he told me that he would be over on Saturday,Which was not the case. My condo does not allow work on Saturdays, and my contractor was not scheduled for Saturday. Madi was very adamant about his Saturday appointment. At this point I had no choice but to tell him that I would not be needing his services. I was stressed because I had to look for a new electrician now for Monday.
My son was very upset with him, About the deposit and nothing has been done. I did send easy electric Inc. and email advising them about my displeasure, But did tell them to just keep the hundred dollars. I am a senior and I don’t need this kind of stress. I received further email response from him, basically denying all that I had said.But again it will take another week to look at the situation.
I told him to just keep the money, as a agreed, even though he never showed up. And once again he sent me another email further disputing me. I don’t need a dispute, I’m not missing that hundred dollars, I move on And got a very reputable electrician who did a wonderful job inches three hours. This is even before my wall was demolished and there was no sign of anything on the walls. The work was done.
This is just my own experience, But I would never ever recommend this company to any of my friends.