Petra Design Inc.

Fireplace Mantels
NORTH YORK ON M3J 1Y8
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34%

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Reviews by rating (past 12 months)

Reviews for Petra Design Inc.

Average customer rating:
5 10 (4 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
0/10

Precast Window surrounds

I put a down payment for precast window surrounds in February 2021 and they were not installed till June. Most likely he could not get workers due to Covid.

Then after constantly calling to get them installed the workers came in June to install them. I paid the entire thing as soon as the workers came. Then it rained so hard that the workers left the job. The job was not completed and I then had to call each day asking when the job would get completed. Finally after weeks it got completed only because I kept calling. Once you fully pay you need to harass them to get the job done.

Finally the job was done in July but I saw some defects in the precast window surrounds and I called to get them repaired or for me to get the cement myself so that I can cover the defects myself. The owner said he will wants me to be happy and he will get someone to repair the defects.

Well it is now November. I need to live with the defects.

Never pay the full amount until the job is completed to your satisfaction. My gut told me that morning not to pay the full amount but I did.

I will not ever refer this company to anyone. I was very stressed when I paid for a job that was not getting done until I kept asking when it will get done.

The owner talks nice. Appears to be very nice. But once you get off the phone with him that is it you will never hear from him again.

Very disappointed with this company. Was a very stressful experience.

Wish I went with another company.

Approximate cost of services:
$9,500.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Precast Concrete/Porch pillars

We needed four precast columns for our porch, The columns we ordered looked amazing on our porch. Delivery and installation timing was very good. Super job friendly team, I recommend them to everyone.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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lynda in Mississauga
lynda in Mississauga
1 review Mississauga, ON
10/10

Cast Stone Fireplace Mantel

Petra Design installed our stone mantel in the living room. The mantel was a piece of art. It is a custom design cast stone mantel. Amazing design and stone color, the price was very good. I am very glad I did choose this company over many others, I would definitely recommend it to everyone.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the great review. We are glad that you had such a positive experience with Petra design.

Private User
Private User
Private User reviews Vaughan, ON

First Review

0/10

Precast surrounds and columns

I paid this guy fifty percent in the begining and he promised to deliver in 4 weeks. He delayed us by a month. The mason had to lose money because of this guy delays. He pretends to be very nice to get contract and then show his true self. I am still begging for my stuff. He is hard to contact, He is very unprofessional, would not recommend him to anyone.

Approximate cost of services:
$16,000.00
1 of 1 people found this review helpful.
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Company Response

Good afternoon
Just looked at the listing here for the first time and really felt disturbed to hear your review. We at Petra design stand behind the service we provide, we value our costumer and always work to resolve any issue, so never hesitate to contact us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Petra Design Inc.

Petra Design Inc. specializing in the design, manufacture and installation of standard and custom architectural products. The Petra collection of ceiling domes, interior and exterior columns, stone fireplace mantels and mantel surrounds, plaster mouldings/ moldings, cast stone and precast applications, coffered ceiling and ceiling centerpieces are designed to add style ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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