It's The Right Move

Moving & Storage
Burlington ON L7R 4J4
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HomeStars
Moving & Storage
It's The Right Move
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94%

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Reviews by rating (past 12 months)

Reviews for It's The Right Move

Average customer rating:
10 10 (196 reviews)

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Graham Bradshaw from Milton
Graham Bradshaw from Milton
1 review Milton, ON
10/10

Moving

I was very pleased with the way in which my move was conducted. The crew did a superb job - all 3 behaved in a professional manner, were extremely obliging, and went about their work in a competent and pleasant way. They made what is always a stressful time for a homeowner into a positive experience.

Approximate cost of services:
$1,500.00
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Company Response

Hello Graham, Thank you for your response.
I hope that you have managed to find space for all your books? Thank you for giving us the opportunity to support you.

Kinds regards

Philip

Ln from TO
Ln from TO
10 reviews Toronto, ON
10/10

In Home Move

So impressed! We were moving rooms in our house and I called all the top rated movers in Homestars. It's The Right Move was the only one that was willing to accommodate our needs without charging a minimum way beyond our needs. They came up with the innovative strategy to fit us in around another move so that all we had to do was pay the hourly rate for time taken. Since we just had a few heavy pieces to move, this was fantastic. They carried things up and down from first to third floor in our narrow century home, including a heavy filing cabinet. They took apart my children's bunk bed and reassembled the separate beds in their new rooms, as well as disassembling and reassembling our dining room table, and with improvements! Philip and his assistant (I think Paul?) were fantastic from beginning to end. Honest, efficient, reliable, and totally competent. Highly recommended!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Lilian,
Thank you for your review, we really do appreciate it. I am happy that our schedules worked out allowing us the opportunity to support you. I hope you are enjoying the new set-up in your home.
Kind regards

Philip

Diane from Oakville
Diane from Oakville
1 review Oakville, ON
10/10

Moving

I must have called over a dozen moving companies for quotes and It's The Right Move was the most professional and courteous. From the first call, Philip offered advice for comparing quotes even if I didn't end up going with his company.

The two guys sent to our apartment in Toronto were fantastic. They arrived right on time and came into our apartment to assess the items that needed to be moved so they could load the truck properly and got started right away. All our furniture was blanket wrapped so it was well protected and didn't get dirty.

Throughout the entire process Paul checked in several times to make sure we were happy with how the move was going. At the 2nd location, they used runners and blankets throughout to make sure they wouldn't scratch the hardwood floors or get carpets dirty. They were very efficient, courteous and had a great sense of humour to make our first moving experience a great one.

I definitely recommend It's the Right Move!

Approximate cost of services:
$650.00
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Company Response

Hello Diane,
Thank you for your positive feedback. I am happy to know that my team took care of you. At It's the Right Move, our number one aim is customer satisfaction. I hope you are enjoying your new home.

Kind regards

Philip Feitz

Lillian S from Hamilton
Lillian S from Hamilton
2 reviews Hamilton, ON
10/10

Moving and Packing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Philip:

I wanted to take this opportunity to thank you for the excellent service you and your team provided for the move of my parents from their home in Hamilton to their new residence in Oakville. Even with the first major snowstorm of the season happening all around us on the preparation days and on the actual move day, everything went smoothly and without incident. Your team was very respectful of leaving the home clean in spite of the snow and less than favourable conditions which saved us a great deal of work during the final cleanup. Carrie was amazing in helping us to clean out the mountains of junk, both from the home and the outdoor sheds. She was also diligent in setting up my parent’s suite in the residence so when they arrived, most of the work was done for them which removed a considerable amount of the stress resulting from the move.

Finally, that little extra service picking up the lone rocking chair from my home and delivering it to my parents was most helpful and much appreciated.

I highly recommend your company to anyone contemplating a move and wish you much success in your future business.

Lillian

Approximate cost of services:
$2,000.00
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Company Response

Hello Lillian, Thank you for choosing It's the Right Move for your mothers downsize and move to her new home. I hope that she is happy and well settled by now.
Kind regards
Philip Feitz

Erin P from Burlington
Erin P from Burlington
2 reviews Burlington, ON
10/10

Residential Move

Philip and his team (Paul, Johnny and Ben) were amazing. They were on time, pleasant, respectful, efficient, and very skilled. Our move included a piano in the basement and a large play structure in the backyard - neither was a problem for them, and I couldn't believe how quickly and safely they handled everything. We were very happy with the estimated cost of the move and they stuck to it - it was actually slightly less than we were quoted. All of my things were very well cared for and the team was a pleasure to deal with. I would absolutely use them again and have already given their name to several friends. Thanks again, Philip! Wonderful job.

Approximate cost of services:
$1,200.00
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Company Response

Hi Erin, Thank you for your positive review. Oh now that the weather is a little warmer, I image you could go back to your mom's old house a free the sand pit which was frozen to the ground! I hope that your new home is all that you hoped it had become. Thank you for choosing us for your moves.
Kind regards, Philip

Natalia from Oakville
Natalia from Oakville
2 reviews Oakville, ON
10/10

Move

My husband and I found Philip and his company "It's the right move" about two years ago, on HomeStars. We met with a few movers to discuss our needs and decided to proceed with "It's the right move" as we wanted to support a local growing business and we liked Philip: we found him very trustworthy, and you really need to be able to trust someone who will be handling such a thing as your house move, as stressful as it is.
I checked the references, and I still remember the feedback I got from one of the clients: "the best experience ever!". Now, two years and two moves later (yes, we moved twice within two years, both times with Philip), we can say with confidence: "The best experience ever!". There are many things to worry about when planning a move, but one thing we know for sure: we can trust Philip and his company. His client focus, dedication and sense of humour create a very positive customer experience.
We have recommended Philip and "It's the right move" to our friends and co-workers, and have always heard only good things. Thank you, Philip!

Approximate cost of services:
$0.00
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Company Response

Hi Natalia,
Thank you for choosing our company again!... with your second move. It was a pleasure to see you again, now with a growing family. I hope that your new home with bare witness to many happy memories. Please give my best to Dimitry.
Philip

Dominic Santelli from Grimsby
Dominic Santelli from Grimsby
2 reviews Grimsby, ON
10/10

moving

Phillip and his movers were excellent. They were prompt and on time. Moved our furniture with care and in a timely manner. Everyone was very professional and friendly at the same time. Price was very fair and reasonable.

Approximate cost of services:
$250.00
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Company Response

Hello Dominic,
I hope that the winter has not been to hard on you and that you have settled into your new home with comfort. Thank you for choosing my company for your move and may i wish you all the best.

Philip

Julia Burton from Oakville
Julia Burton from Oakville
1 review Oakville, ON
10/10

Downsizing ( movers)

We had hired Philip and his team in the past several times for other moves. The most recent this December after my fathers health declined and his mobility became an issue. Not only did Philip and his team accommodate my fathers quick move into his new retirement residence with a professional manner and great humour! The team was there to give advice about downsizing from a 5 bdrm house to an apt! The move was efficient and the team work yet to be matched.

Approximate cost of services:
$1,500.00
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Company Response

Hi Julia,
Thank you for your review. I hope you are enjoying the new views high up in your apartment. I hope your dad's health is stable and I wish you all the best in your new home. Take care, Philip

Danny S from Mississauga
Danny S from Mississauga
2 reviews ,
10/10

Home move

After contacting 5 different moving companies, Philip was the only one to actually come on site to give me a quote on my house move.
Communication with Philip was top notch. He helped to make us comforatble before, during, and after our move. He and his crew listened to all of our questions and directions, and even went beyond the original scope of work to help us move a fridge, washer, and drier within and out of our new home.
The best part of the move was that the total actually came in UNDER the original estimate. I would have no hesitation is recommending "It's the Right Move" to my freinds and family for any size of house move.
Thanks again Philip!

Approximate cost of services:
$1,500.00
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Company Response

Hello Danny,
Thank you for your kind words. I cant stress this enough, a moving estimate should ALWAYS happen in home... this is to protect the customer. I am glad we were able to assist with the white goods, it gives us a little bit of an extra work out and as you know we are not black and white in terms of contract, if you need a little more or a little less, we are happy to support. Best wishes to you and your family for the holidays.

Philip

Jason Steffler from Burlington
Jason Steffler from Burlington
5 reviews Burlington, ON
10/10

Moving

Philip and his moving crew are fantastic, I can't say enough good things about them. They recently helped us with a very difficult move with a lot of heavy and bulky equipment for a small business, other moving companies I called would not even consider the job. It's The Right Move handled this difficult move with ease, all the while with a chipper attitude. This is the 2nd time I've used their service, and I recommend them to all my friends who are moving.

Approximate cost of services:
$1,200.00
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Company Response

Hi Jason, Thank you for your review. Some moves will be easy and some hard... I just hope that we can keep you smiling throughout the day. We always try to have a light humour or chipper attitude going, it helps make light work of "heavy and bulky" equipment. Good luck with the next chapter in your company.
Please say hi to the "boss."

Philip

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about It's The Right Move

It’s the Right Move is located in Oakville, Ontario, specializing in residential and commercial moving services in Toronto, Etobicoke, Mississauga, Oakville, Burlington, Hamilton, Milton, Brampton and surrounding areas. We also do long distance moves. Hello, my name is Philip Feitz, owner of It's the Right Move. At It’s the Right ...
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