Rockwell Masonry

Chimney Build & Repair
Milton ON L9T 3P4
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Reviews for Rockwell Masonry

Average customer rating:
9.9 10 (113 reviews)

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Bruce in Mississauga
Bruce in Mississauga
1 review Oakville, ON
10/10

Chimney repairs

Steve's work is perfect. Reliable and on time. Quality of work is excellent. Left the house work site spotless. Would highly recommend. Price right on the quote and no surprises.

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Company Response

Hi Bruce, thanks for the great review. I enjoyed working with you. - Steve

Chris in Burlington
Chris in Burlington
0 reviews Milton, ON
10/10

Rebuilt chimney and window sills

Amazing work. My new chimney looks great. So happy with the outcome. And Steve and his team replaced the old brick window sills with beautiful limestone ones that won't crack in the winter. Only took one day, and they clean up better than it looked before.

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AD In Mississauga in Ottawa
AD In Mississauga in Ottawa
4 reviews Hamilton, ON
10/10

Window Sills and More

When we were discussing windows options with a windows supplier (wonderful windows, that’s another review) my wife mentioned our detreating brick sills. Without hesitation our windows supplier mentioned Rockwell Masonry and Steve. We contacted Steve and he come over a couple of days later, walked the house with us and gave us a quote on the spot for replacing the brick sills with limestone sills. While there he also gave us a quote for parging and some brick mortar repair. We approved the quote a few days later and they performed the work on schedule. We couldn’t be happier. Steve and his team replaced all the sills and the other brick work, cleaned up, left us ready for new windows.

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Brian
Brian
6 reviews Burlington, ON
10/10

Entry way remodel

Previous owner had cemented veneer stone onto original brick and post. I had Steven's team remove the veneer stone and replace all the affected bricks along with foundation parging. Demolition to completion took 3 days. The team was efficient, extremely tidy and professional. Despite their best efforts to protect existing work, there was an extremely small mishap and another trade had to be brought in to fix the damage ($200 repair). Steven was forthright in bringing up the error (which I may have not found) and owned up to the error and paid for the repair. Extremely professional and a great example of someone with high ethics. Wouldn't hesitate to hire them again. BTW- the work itself is as clean as it gets.

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Scott in Toronto
Scott in Toronto
3 reviews Toronto, ON
10/10

Brick and Foundation Repair

I recently had a deck removed from the rear of my house and had several damaged bricks that needed replacement. Steve from Rockwell Masonry and his team did an outstanding job completing the work as agreed with great attention to detail and protecting the newly installed patio. He was also flexible when we had a couple of other areas that needed repair. I would absolutely recommend Rockwell Masonry for any project.

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Company Response

Hi Scott, thank you for your kind review. The backyard looks wonderful with your new patio, and we were glad to be a part of cleaning up the brick work.
- Steve

Josh in Milton
Josh in Milton
0 reviews Milton, ON
10/10

Chimney rebuild

Steve and his crew did an amazing job. From the first meeting, Steve was upfront, professional, and answered all questions. He gave us accurate timelines and a quote on the spot. I would highly recommend him and his team to anyone needing masonry work. Our chimney was completed in the time frame stated. Our property was left clean and exactly as he found it. We are delighted with the entire project. No hesitation in recommending this company. A refreshing professional experience.
Josh B

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Company Response

Thank you for taking the time to share your experience with my company Josh. It was a pleasure working with you as well.
- Steve

Paul-Mississauga
Paul-Mississauga
8 reviews Mississauga, ON
10/10

Parging work

Called Steve about some parging work that need some repair touch up, he came to look and said he would send someone over to take care of it, the job was done very well, and they took the time to clean up after, will be using them again in the near future for other work I need done

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B&D Moore in Milton
B&D Moore in Milton
2 reviews Georgetown, ON
10/10

Chimney repair

We'd like to say a big thank you to Steve and his crew for a job very well done. The top end of our chimney was crumbling and was becoming quite dangerous. We felt we would have to replace the entire chimney, but Steve recommended that we just do the upper part. This saved us thousands of dollars, and for that we are very grateful. Steve actually showed up when he said he would. This was a refreshing change for us because the last contractor we tried to get to do the chimney kept us waiting for over a year! Steve kept us informed every step of the way. His work was top notch. The clean up was perfect. They were working in hot, humid conditions (43C with the humidex) and we never heard a grumble. They were so professional, and we would highly recommend Steve Rockwell and his team. This is the way businesses should operate!

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Company Response

Hi Brian and Darlene, thank you for this flattering review! Glad we were the right ones to solve this chimney issue once and for all. All the best, Steve.

Freddy Tasciotti in Toronto
Freddy Tasciotti in Toronto
1 review Mississauga, ON
0/10

Rear Terrace

These guys are Hacks , I am totally Disgusted with the Job that I paid them to do
They never matched the brick and very poor workmanship , they do not know how to use a Level ! I asked them to come back and redo the job again ?
I located the matching Heritage Beige brick at Masons Masonry & they told Me to spray paint the Bricks to match the original bricks???

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Company Response

Hi Freddy,

I am sorry you feel that way. This review is somewhat surprising, given that 3 years ago when this work was completed you expressed complete satisfaction and paid us in full. You even had us back to complete a small flagstone repair on a separate occasion, after the larger project was complete.

You were given a brick sample before the materials were ordered, which you approved. The bricks were delivered a few days before the work began, and left on the driveway. You had every opportunity to verify the brick to be used, and you did. In fact, the bricks installed were Heritage Beige. As we discussed over the phone, there is no closer match. Mason's Masonry (the supplier) actually gave sound advice to tint the bricks (not spray paint), which is the common solution for bricks that are not a perfect match for colour.

At Rockwell Masonry, we stand behind our work. If something had been done incorrectly, we would have fixed it.

Regards,
Steve

Mike G.
Mike G.
1 review Burlington, ON
10/10

Emergency Chimney Repair

After the spring thaw, our chimney was literally falling down on our heads. We needed emergency service to keep things safe until we can do a complete rebuild as part of a remodel planned for the future. Steve was very professional from start to finish. He providing a quick estimate and prompt service. He and his team did excellent work, including a proper clean-up of the work area afterwards. I'm very happy with the service and will be recommending Rockwell Masonry to friends and calling them back when it's time for the proper chimney rebuild.

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Company Response

Thanks for the 10 star review Mike. Looking forward to working with you again.
- Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rockwell Masonry

Founded in 2009, Rockwell Masonry is quickly becoming known as a company with a high standard for quality and reliability. Our commitment to excellence enables us to serve in a way that consistently exceeds our customers’ expectations. Regardless of the size of the project, we always strive to put our clients’ needs first. Putting in the extra effort has always been a key part of the Rockwell Masonry philosophy.

Our customers include homeowners and builders in Mississauga, Oakville, Burlington and the GTA.

CATEGORIES
Chimney Build & Repair and Masonry & Bricklaying
WEBSITE
http://www.RockwellMasonry.ca
YEAR ESTABLISHED
2009
PAYMENT METHOD
Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$ 500
WRITTEN CONTRACT
Yes
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