I damaged my expensive HP Spectre laptop and I was worried that physical damage would void my warranty. Ralph helped me get a replacement touchscreen assembly during Covid at very fast speed.
He also hooked me up with a loaner for the time my computer was down.
Overall i'm very happy that I reached out to PCNIX because not only they saved my expensive laptop but also took care of immediate needs with a loaner.
I hope i never need them but if I do, I know where to go.