Four Season Comfort Heating & Cooling

We were faced with a home insurance mandate to replace the 20 year old oil tank for our oil fired heating system. We found there were limited sources available in the Toronto area for tank replacement and soon realized that replacing the tank would cost two-thirds of the cost of installing a new natural gas system. The decision to convert was simple.

I contacted four heating contractors for quotations, of which Four Season Heating and Cooling was one of them. I had read several reviews that were very positive regarding the service and professionalism of Craig at Four Season Heating and Cooling.

All selected contractors visited the site for inspection to develop a quotation. Three contractors responded with quotes quickly with a variety of manufacturer’s heating equipment at different price levels, but unfortunately, the sales representative sent by Four Season Heating and Cooling had not responded. I did need to contact Craig directly to get the ball rolling again. Craig apologized and made sure that his quote was in my hands within hours.

Although Four Season Heating and Cooling did not provide the lowest quote, it was comprehensive, reasonable and provided equipment alternatives that were less costly and a more reliable reputation. The contract was awarded to Four Season Heating and Cooling.

Craig handled the application and co-ordination with Enbridge Gas to have the gas line run to the house and the meter installed. After the meter was installed, Craig responded within a few days to perform the new furnace installation.

The installation crew was clean, efficient and professional, answering all my questions and completing the installation in six hours.

I never did meet Craig face-to-face, but we are very pleased with the installation, equipment and performance of our new heating system and glad that we gave Four Season Heating and Cooling a second chance.