Installation of a Central A/C Unit
I called Clarkson heating and Home comfort website www.weinstall.ca thinking I was dealing with a local neighbourhood company that was reccomended to me by a work colleague who lives in the area. Little did I know ( having just moved from Montreal) that the office is basically a call centre for the homepros.ca. They sent over a gentlemen by the name of Mike who promptly showed up as promised to evaluate the job. I should have known on the phone to run when he asked me if I was was going to buy right away. He did a real "quick" walk about and started filling out a service contract. He asked for a deposit ( basically the HST equiv) and showed up the next week as promised to install the unit. After I arrived from work that day, the job was done . I turned the unit on at the first sign of nice weather only to realize it wasn't working. I called and e-mailed with no responses from him. It has been well over a month and I paid $3200 for a brand new Carrier unit that does not work. I have 2 reputable HVAC contractors come in and both concluded it was undersized, incorrectly charged and does not cool. At this point I'll have to re-do the whole job and pay again. I'm sure he didn't mean to do a bad job but just by the poor job he did on the sheet metal over the furnace , I can only imagine how bad the other mechanical stuff is. I'll give him 1 star for showing up. Bottom line, the guy took my money and ran!!
- Approximate cost of services:
- $3,260.00
- Company Response
On Thursday April 19/2012 we had the appointment to check the functioning of 1.5 Ton Carrier Air Conditioner with 2 Ton Coil on your 1200 Square Feet home.
We checked some data together and you did confirm it, however you did not know what those data means, so by E-mailing you have a chance to discuss with other experts.
High side pressure at beginning was 660 PSI (As you said two companies try to work on the unit, and I don’t know why they inject extra R-410 in the unit), so we had to reclaim the R-410 and charge the unit with fresh refrigerant.
Now High Side Pressure is 265 PSI
Sub Cooling Require is 10 F
High Side Temperature is 75 F
Tolerance accepted is + , - 3 F
High Side Temperature is 78 F
Low Side pressure is 110 PSI
Low Side Temperature is 53.4 F
Free Air Temperature is 73 F
Air coming through the register 58 F
Base on Manufacture Data Chart, unit works perfectly, but as you know you should take care of some others issues in your home, such as:
First, duct work, because there is no enough air flow in half side of the house.
Second, there is no enough Air Return suction, on second level of the house.
Third, you should do some things to eliminate the direct sun lights to the house. Also all windows suppose to be closed when A/C is working. So as our valuable customer we are here to help you to have a comfort air temperature in your home during the summer.
Thanks for your business.
GTA Heating & A/C INC.