Dmitry and his team are professionally unprofessional. Initially he sounded more professional than any other window salesmen but everything drastically changed after I had paid a deposit of more than $2k for my 21 windows including 6 small windows (~10 inch wide). After a week he hiked the total price by $2k for 15 windows as he was unable to make the small 6 windows. It was totally ridiculous and unacceptable. As such, I had to cancel the contract and wait for more than a month to get my deposit back. Meanwhile I contacted the 2nd window guy and paid him about $1k more than what I would have to pay had I selected him first for the same job. So, folks, sharing this experience to save you from this kind of hassle with the company (GoldStar Window, Richmond Hill, ON) and with the people.
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