Gold Star Windows And Doors

I first had Nick come to the house to do a assessment on what was needed. He showed up on time. We talked about all the options I had with the different types and makes of windows. I then received 2 different quotes from 2 different makes of windows. I chose one (came in about 1000 cheaper then other companies) make then we made a date for Nick and the master carpenter Dan to come see the job. I put my deposit down at that time I believe it was 1/3 of the total price and made a date for the installation. I had to email Nick back to change the installation date. He was happy to do so but informed me Dan would be off the day I chose. I opted to change it to a Dan was working since I figured he already knew the job and it would run smoother. The first day of the installation Dan and 2 other gentlemen (forget their names) showed up about 9:45 in the morning and was happy to see they made it early and ready to get to work. Where very courteous and put cardboard down in the path they would be walking in and out the door. They first started on the up stairs windows. They laied down drop cloths and all making sure not to cause a mess. One of the gentlemen asked me if I had any questions on what he was doing to please feel free to ask. I did have a couple and answered them with no problem. They had to re-frame one window up stairs (in a room that is being renovated) that turned out great. The window in the bathroom was a old aluminum and had to be broken out because they where not able to unscrew it. The only thing I wish they did a little better was sweep where the window broke as a little shard of glass got into my foot ( not a huge deal). The first day they installed and capped all the windows up stairs but one. They had to come back with a little cement to fill in a gap with one window before capping. I had a frosted casement window installed in the bathroom but after seeing it installed didn't like the frosted glass. I called Nick and ask him how much it would be to replace the glass with regular. He gave me a guess that was very reasonable and told me Dan would install a regular piece the next day. The next day I was not home but had someone else in the house. They again showed up on time set up everything nice again. They did 2 double casement windows in the kitchen fairly quick and capped them. Dan also was able to install the regular glass in the bathroom window (just couldn't use it for a week so the seal could set up. All in all very happy with everything Gold Star has done and communicated with me. Definitely give these guys a call Nick and the crew will take care of you.