Appliance Love (Toronto)

Appliance Retailers
950 Dupont St Toronto ON M6H 1Z2
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Appliance Love (Toronto)
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51%

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Reviews by rating (past 12 months)

Reviews for Appliance Love (Toronto)

Average customer rating:
6.5 10 (11 reviews)

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TA in Old Toronto
TA in Old Toronto
0 reviews Toronto, ON
0/10

They should not be in a business to serve the customers.

One of the biggest mistake I made during my renovation. Do not deal with them. Avoid the store, you will regret they get you in the business. I got the quote that I accepted, paid 20% in advance with delivery scheduled around 2 months from then. His quote was competitive. 2 weeks before delivery the owner called me and asked for additional 10% 'because he made mistake and he was losing money'. I did pay! I thought it was late to look again on the market and a day before scheduled delivery I paid full amount. I got some appliances delivered with few days delay. And some of them were damaged. One appliance was delivered around 10 days later and one more 22 days later. They were just blaming old guy, but they are all the same, just fooling around and trying to practice anger management with me. The owner hung up on me, was rude and did not even try to understand my situation.
You can not trust them! It is worth of paying more dealing with better, well established business!
Check your appliances as soon as they are delivered!
They should not be in a business to serve the customers.

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Megan
Megan
3 reviews Mississauga, ON
0/10

New Home Appliances

Worst company I have ever delt with. We pre-ordered our appliances months in advance with a 20% deposit. When it came time for delivery we were given excuse after excuse, delay after delay until finally we were told that they weren't going to deliver our order at all. They also promised installation upon delivery included in their price. They gave us trouble with the refund of the deposit and have no shame at all to tell you untruths to your face. Do not deal with this company. Marco is
The worst person I have ever done business with.

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Not credible company.

Not to be trusted appliance company. Do not waste your time. Been trying to get delivery for 2 weeks and no answer and now another two weeks of trying to get my refund of $3800. No response - either the store doesn’t pick up or they say they’re not authorized to do a refund. Fraudulent.

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Greg Lucas in Old Toronto
Greg Lucas in Old Toronto
1 review Toronto, ON
10/10

Frank Link from Appliance Love (Formerly Total Appliance)

Frank Link provided an exceptional level of service at all stages of the process, including answering our myriad of questions, over and over again. His product knowledge is deep and relevant and his guidance to us during the product selection process was invaluable. I would not hesitate to recommend him.

Thanks Frank
Greg

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Private User
Private User
Private User reviews Calgary, AB
2/10

New appliances for kitchen

Do not hire this company unless you want drama and a comedy of errors one after the other. They couldn't get anything right. It was call after call and endless emails. I spent an inordinate amount of time with them. I spent over $26,000 and was entitled to a discount from the manufacturer. They would not give it to me so I had to go to the manufacturer and get it. Then their installers messed up my electrical panel and made a mess in my new home. In addition, we had to tighten a few appliances after they left as they cut corners. I can only give a couple of stars as the clerks, although not very knowledgeable, were polite and tried their best to help. But do yourself a favour and steer clear of this retailer

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Ron from Whitby
Ron from Whitby
1 review Whitby, ON
10/10

Install of fridge

I hired Appliance Love to install a fridge for me and I’m glad I did. It was a really good experience with the project being done in a timely and cost-effective manner. The fridge did break, but they replaced it with no hassle and fantastic customer service.

1 of 1 people found this review helpful.
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Eric from Mississauga
Eric from Mississauga
1 review Mississauga, ON
10/10

Two projects

I used Appliance Love for two separate projects and was more than impressed each time. First I had them furnish my cottage in Muskoka, which they were more than happy to deliver and instal to. Customer service was great with fantastic phone communication, detailed service and follow ups. I was so impressed that when I bought a new home in Toronto I called on their services again. This was a much bigger project that went just as smoothly. They were able to work well with me and my designers to give me the results I desired.

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Joe from North York
Joe from North York
1 review North York, ON
10/10

Appliances for new home

We hired Appliance Love when building an entire new home and couldn’t be happier with the results. We got everything from fridge, stove and hood fan to washer and dryer and everything was great! Timely, cost effective work with impeccable customer service - would definitely recommend.

1 of 1 people found this review helpful.
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Andrew from North York
Andrew from North York
1 review North York, ON
10/10

layout design of my kitchen, appliances

I hired Appliance Love to help with the layout design of my kitchen since I had an idea of what I wanted, but was unsure on how to facilitate the plan. My experience was very positive. They were very helpful in determining the appropriate layout of my appliances. At the end of the day I was happy with the look and functionality of my kitchen, with the work being done in a timely manner as well as coming in under my expected budget as was projected through other retailers.

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Hinda from North York
Hinda from North York
1 review North York, ON
10/10

new tove

I called Appliance Love in a panic when my stove suddenly broke and I couldn’t be happier with the results! I didn’t even have a chance to see the staff because the help I received over the phone was so comprehensive. Within a 3 days I had exactly the stove I wanted installed and working great. I was so satisfied with their help and competitive pricing that I also got a fridge and am considering more!

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Love (Toronto)

Appliance Love is a full service supplier of home appliances. We provide an exceptional client service experience to our customers across southern Ontario. Our principal partners have applied their more than thirty-five years of experience in the industry to refine the shopping experience. Appliance Love is not your traditional appliance ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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