I've lived in a condo for just over six months. The condo was BRAND NEW. The fridge has been without the panel since move in. The microwave stopped working, as did the dishwasher. Each time it was WEEKS before these issues could be resolved. Even with the pandemic, their negligence is appalling. I FINALLY got a date scheduled for the panel to be put on and the contractor called in sick. It's comical. They are terrible and any developer or person who uses them is in danger of very, very poor service.