Provincial Granite & Marbleworx Inc.

Came in and measured things out, visited the shop to pick out granite, waited a week or so to get the pieces cut, and the guys installed in half a day. Everything went smoothly, countertops are beautiful. Price was reasonable too, and included a large bay window that took quite a bit of effort to do up a template. Very happy with everything. I'll include photos on their google maps review page (which, if you're looking, had few, and not particularly good reviews when i checked before hiring them) once the space is completely finished in the next week or so.

We were very happy with the final work done by Provincial Granite, our kitchen and bathrooms look really awesome. The staff was very professional and delivered excellent service. I definitely recommend this company.

Provincial Granite is always on time and in budget with all of my projects.
From the design to installation and interaction with my customers is always prompt and accommodating.

Thanks Guys
Gary Bondy
B&W Contracting

I've used this company on a few jobs so far and they have been great to work with and did awesome installations. The lead time was quick and clients were very happy! It's the whole package when you use Provincial Granite and Marbleworx Inc! You won't be dissapointed. They have a great variety of product to choose from! It's hard to find trustworthy companies theses days....

My review on Provincial granite in Mississauga.

This was a horrible experience.
This business lacks professionalism in every sense of the word.
The quality of work can be seen in the pictures attached.
They switched some of the product without consulting with us and they felt they were in the right for doing it, it is mind boggling that they are still in business behaving in this way. The owner wrote me an email telling me we had spent too much time on the issue, what????
The customer is not happy because they are not getting what they were quoted on? And the the customer basically doesn't matter.
Provincial also put a finish on the island stone that caused a strange film build up on it. We had to have 'warranty' work done on it before we even had the chance to use it.

I do NOT recommend Provincial. Stay away from them.

We decided to have our countertops changed from the existing laminate counters to new granite since it was time to give our kitchen a new look without disrupting the house hold with an entire reno and since our cabinets and flooring were still in great shape and style. We shopped around a few places before deciding to proceed with provincial granite to complete the job. They were very informative and professional from our initial visit to the installers who completed the job. Their set up was very helpful in our selection, we could actually select our granite slabs that were used in our kitchen from there slab inventory that had at least 50 different colours to choose from instead of choosing from a small sample of granite like the other places showed us. The measurements were done and in about a week or so we had a new granite counter installed. From our first visit we could see that this company was organized, experienced and professional to deal with. Banu was very helpful with our our colour selection and informing us with the procedure and what to expect. I would definitely recommend them in the future and may use them again to complete our bathroom countertops.

Before coming out to measure we were asked 4 times if cabinets were installed. Joe showed up took measurements and left never saying a word. The next day we get a phone call saying we have to come back to remeasure because your appliances were not in place and therefore we are charging you $100 for my time. I was a bit taken back after having our kitchen company come in a few times to measure never suggesting we pay them more money! Why were we not asked about our appliances being in place since we were asked about cabinets four times prior to you coming out I asked. To which he replied READ YOUR CONTRACT! In the end he did come back as he said he was in the area anyway and we did not get charged the$100.00. After the granite was installed we received a phone call that we thought at first was to ask how everything went. To our shock they called to yell at us and ask why we told the installers to cut an inch and a 1/4 of the granite which cost them an extra two hours on the job! Of course we had no clue what they were talking about and in fact I asked the installer is it usual to have to cut the granite as I assumed it would be ready to install, he looked at me and said no it is not usual but my boss called me this morning and said he left the granite slightly larger so I could cut and modify to fit properly given the back wall wasn't even. I would also like to say if an 1 1/4" had to be removed then doesn't that suggest it wasn't the right size in the first place? The next incident was when we went to install faucet and the hole was cut to close to the sink making it impossible to attach the faucet at the base, nothing to do with window sill. They didn't take into account we had an apron sink! When we called them back they said it was not their issue and they have no interest in coming out, get the plumber to fix it! Luckily our wonderful Kitchen Company came to our rescue and was able to cut a small hole at the back underneath side of the sink to accommodate the faucet. We would never recommend this company based on the level of customer service we received from both Joe and Frank, the installers were however great. Just to recap...as an educated consumer... at NO TIME did I ever ask installers to cut Granite! and at NO TIME did I ever change measurements. The installers just did their job properly and It's not our fault (the customer) that they were longer on the job then you thought they should be and you should NEVER call yelling at your client EVER making false accusations, especially when you were not on site. They have taken what should be an exciting happy venture and twisted it to make it a very upsetting, stressful moment for us and I don't appreciate the rude and foul comments made about myself to my husband, this is a very upsetting matter for us both indeed..and over what because your installers where longer then necessary! Ridiculous! Based on their reply to a negative review you can clearly see what we are talking about.... I don't need to say anymore.....