Hi
I called early in the morning to help with a furnace that had stopped working. The messaging service took the call and said the JPS office would open at 8am and they would call be back. I received a call promptly at 8 and was able to receive a quote and book a repair call the same morning. The technician was running a little late, but I was given a phone call to advise ahead of time. I really appreciated this.
The technician (Alex) was prompt, polite, informative and efficient. He provided me with options and costs and a recommendation that met my needs and budget. He also provided things to consider going forward.
Services were delivered at the quoted cost.
I was very satisfied with the service.
- Approximate cost of services:
- $300.00
- Company Response
Thank you Shayne, for trusting JPS Furnace & Air Conditioning! Alex is a very experienced technician and we're very pleased he delivered great service as he always does. Take care Shayne, sincerely the JPS Furnace customer service team!!