Charge for things not done, doesn't have the right equipment, and more
Multiple issues.
Had them trouble shoot into a defective airconditioner, at which time i think the technician did a reasonable job, including cleaning out the airconditioner condenser using the hose. At that time he said an air compressor would work better, but he didn't have it with him as i asked for trouble shooting, not service. ok...
I then scheduled a service for the other airconditioner and a duct cleaning, including a vent to a spare dryer.
- They showed up without an air compressor and made no effort to clean the airconditoner condenser because of that. I cleaned it myself later and it certainly needed it.
- The vacuum they use for the duct cleaning was small and plug into a regular outlet...not nearly the power the vacuum trucs have. The person doing it was in an out in a couple hours. I subsequently had another company clean the vents again which took him 7 hours, and he showed me the original renovation debris JPS did not get out. They also didn't didn't even have access panels where they were supposed to.
- They also charged me to clean a dryer vent. I questions whether they actually did it later and they assured me they did. when i had the ducts cleaned subsequently i asked the other person to check it again and it was clear it was never cleaned. I was not able to use the dryer between those cleanings because of that (it's a spare dryer...).
In short, they do a shotty job, don't show up with the right tools for the job, charge for services not rendered.
- Approximate cost of services:
- $1,000.00