True North Underpinning

Foundations
Toronto ON M4G
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HomeStars  >  Floor Laying & Refinishing in East York  >  True North Underpinning  >  Underpinning, waterproofing, heated floors
rod_butler2000 from Toronto
rod_butler2000 from Toronto
6 reviews Toronto, ON
10/10

Underpinning, waterproofing, heated floors

My wife and I are so unbelievably happy we decided to hire True North to underpin our basement.

We researched a variety of companies and, like many people, were drawn to the glowing Home Stars reviews.

Upon meeting Daniel in person, it all totally makes sense: he knows his business, he knows how to deal with people and can communicate the technical parts of the work in a clear and understandable manner and has a ton of integrity.

Once we signed our contract, Daniel walked us through every step of the process and every line item in the budget, including possible overages that may occur.

He made himself available when we required coordination with other contractors we hired and creatively troubleshooted every wrinkle and hurdle that arose.

Sean was the lead point person we dealt with on our job and he and his crew would show up every day before 7:00 AM to prepare for the day ahead. These guys worked tirelessly - with smiles on their faces - and would entertain any and all of our questions, report on how our sick dog was doing and take our elderly neighbour's garbage & recycling out each week. They were basically performing open-heart surgery on our house and we were shocked at the painless process and thrilled at the end result.

True North started to demolish my basement on February 5th and they poured concrete floors March 6th. The final bill was exactly what Daniel had originally quoted.

We would recommend True North, without hesitation, to anyone and everyone considering digging out their basement.

Approximate cost of services:
$79,000.00
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Company Response

Hi Rod,

Thanks for the great review of the boys hard work. We appreciate the detail feedback on how we did and how you found the experience. You guys got a great finished product and a huge new basement space to work with. Keep in touch and let us know how the finishing goes.

Daniel