Daniel and his team (Edgar, Josh and the gang) did a fantastic job for us on our very old, very rickety house in Leslieville. From beginning to end they were thorough, and proactive, and the scheduling and work ran like a well oiled machine. Daniel was always responsive to emails, and Edgar handled any questions or requests I had for him on-site quickly and with the friendliest of dispositions. Edgar went above and beyond what I have come to expect from contractors, he transplanted plants that were in the way of concrete delivery, he re-dug window wells that had been removed along the way, he re-poured a small piece of concrete in our front sidewalk as a favour... the list goes on, and always with a smile. Josh, too, stored some materials for us in his personal shop, and was on the lookout for savings for us in how the job was approached. When we found that our walls were only single brick on the sides, and with a gap behind that, the engineer suggested rebuilding the wall, so the price of course went up, but thanks to Josh's thoughtfulness, he proposed pouring a support wall in the gap and anchoring it to the existing, and the engineer agreed that it was a better approach, and the price went back down!
As far as the actual work goes, everything was done to a high standard, the job site was kept clean at all times, and the guys rarely even came into the house, entering by the basement window instead so as not to disturb us. We had to dig down quite deep to get full 8ft finished ceilings, plus pour behind one wall, replace termite damaged support posts and sill plate, so there was lots to do, and our house is stronger for it. Safety was a big concern for us, and each step was done carefully, and no corners were ever cut. Though they may not be the cheapest underpinners in the city I am confident that you get the quality and seamlessness that you pay for and it was well worth it for the piece of mind and quality results.
Can't recommend True North enough! Thank you, thank you!
- Company Response
Thank you for the thorough review. We are glad that we were able to help secure your foundation walls and still give you the deep basement you wanted. I'll pass the review on to your crew.