Westmount Heating

We went to Homestars to read reviews on companies that install air-conditioning systems because we've used this site before when we had renovations that needed to be done and were very happy with the renovation contractor we got from reading the reviews here. Since Westmount Heating got rave reviews and lots of them, I called them for an estimate. Laurenzo came, took a look at our house and suggested we get a heat pump since that was the simplest system for our needs. We knew that getting the A/C installation wasn't going to be cheap and from the reviews we'd read here online, we decided that the quote was a fair price and we'd go with Westmount without checking any other company out. We got a heat pump system with 3 wall units for the upstairs bedrooms and one for the downstairs great room. Laurenzo and his brother came and installed the A/C promptly and our units looked great on the walls. The system was quiet and efficient. We were very happy to be able to sleep in our own rooms when the weather got warm. What really is the measure of a company though, is what they do when things go wrong. A week after we got the A/C, it stopped working. Needless to say, we were not happy! We were worried that since everything was paid for, we may not get the service to get the A/C running again. But Laurenzo made the time to get things working again. After testing our unit, he discovered that we got a lemon & he quickly replaced that and worked hard to get our system working. He even gave my husband and I, each a bottle of spirits as an apology. Our A/C ran smoothly after that & we enjoyed cool summer nites sleeping in our own bedrooms this summer. I would not hesitate to recommend Laurenzo and his company to do work in your home. He takes great pride in his work and his customer service.