Appliance Genie Repair And Service

Appliance Repair
ON N2R3s5
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Private User
Private User
Private User reviews Kitchener, ON
0/10

Appliance repair

I was quoted $580.00 to fix my stove (after the $82.00 paid initally). I decided to bite the bullet and pay for a second opinion as I was suspicious of the estimate. They only took the back panel off but managed to diagnose the stove top and front panels as well as the oven? Didn't seem right.

Called in second appliance guy. $217.00 parts and install included. The oven part I was told by Genie cost $350.00. Nothing remotely close to that price was needed and ignitors I was told needed changing (not so). To add insult to injury, they tried to upsell a power converter to me to the tune of $50.00 (sold at Canadian tire for half the price).

Second (and honest) estimate well worth it if you are contemplating using these guys. So happy with the friendly and helpful service I recieved from company I went with. Showed me exactly what needed fixing did a thorough diagnostic on my stove taking evening apart to check the parts and wires. Genie, not so much...

Approximate cost of services:
$580.01
2 of 2 people found this review helpful.
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Company Response

After reading the review it is clear that the quick fix was chosen. We, however, wanted to replace the wiring harness and go a step further to ensure that any wiring damaged by the mice were replaced and not forgotten. It's better to look at the bigger picture and put safety ahead of price. Good luck Appliance Genie Team.