Letter to Marble Treasures...
Dear Oleg and Violetta,
Now that our project is complete, we wanted to send you a quick note thanking you BOTH for the exceptional customer service we received, not only from you, but also from the granite supplier you sent us too. You’ve made this a great experience for us! Too often we’re disappointed with the work done by professionals, but as you put it, you set out to exceed our expectations and that’s exactly what you did!
We appreciated your patience, professionalism and enthusiasm when we were picking out a stone. What an experience that was! As you know, we literally saw hundreds of slabs and when my wife and I FINALLY agreed on a slab, George, your supplier remembered us and called you to send us back because he believed there was a slab we’d like even better then the last. He was right!! Our granite counter tops are stunning, as my wife puts it! We changed the counter to give us more counter space and Oleg measured and fitted the counter perfectly!
We also appreciated Oleg’s willingness to re-install the granite counter for our computer table when it was evident the height WE suggested was not right. Thank you Oleg! We will definitely return very soon; our basement bar will be fitted with the same granite as our kitchen and computer table.
We will be telling everyone who will listen, when installing granite, marble or quartz in your kitchen or bathroom, look no further than Marble Treasures and they will exceed your expectations!
We wish you continued success!
B & P
- Approximate cost of services:
- Company Response
I apologies for late replay. I am so glad you satisfy with your kitchen countertop project. Your satisfaction is our goal! Just recently we installed bar in your basement and I hope to get pictures of that project as well! Thank you very much once again for your business.
Sales Manager of Marble Treasure Inc.