Our 7 year old home was struck by a tornado in August 2009 while on vacation abroad. Lots of damage on our street so there were a lot of contractors around doing all sorts of repairs. One of the repairs we needed done was to replace all the aluminum on our house. We hired Robert from PR Aluminum Inc. an independent. He had 17 years experience, seemed honest, and was reasonably priced. After the work was done, I noticed a few things that told me he had no pride in his work, i.e. screws and caulking used were not the right colour (white on taupe), made a big mess and didn't clean up, pattern used was all over the place, etc..., but I didn't complain and in fact still gave him a reference when my neighbour (2 doors down) asked who I used for the job. My neighbour hired Robert after I gave him the reference. A month later, on my house I noticed one of the gutters was leaking badly and one down-spout was the wrong colour and didn't match. I called him again and again. One day I saw Robert working 2 doors down when I mentioned it to him again (business he got because of me). He said he would come by when he was finished to fix it (would have taken him 15 minutes). He didn't, When I called him again, he made some excuse about having to leave. I have since called him about 60 times over a one and a half year period and have heard every excuse you can think of; he never said he wasn't coming, he usually said he was coming in a couple of days. He never showed up and never called back. He is dishonest to say the least and I lost my patience. I gave up calling him. I have to hire someone else now. To think he got more business because of me. Don't make the same mistake I did. Do not hire PR Aluminum Inc. He does terrible work and is dishonest. Nobody needs this type of aggravation.
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