Comprehensive Warranty on Furnace and Airconditioner
After paying for the inspection service every year to keep my warranty in effect, Aire One refused to cover the Evaporator Coil that had sprung a leak. I took them to court and they still have not made good on the payment that the Judge ordered. Do not trust this company, they have no ethics and the manager, Mario Vaghei, is rude and incompetent.
- Approximate cost of services:
- $200.00
- Company Response
Thank you so much for taking the time to share your feedback of your experience with Aire One. We appreciate your business and thank you for choosing Aire One.
We’ve reviewed the details of your file and would like to clarify the situation. You are right the Aire One does offer a 10 Years parts and labour warranty plan, which is valid for 10 years once the required annual maintenance is performed. Your furnace and air conditioner were installed in July 2001 and our records show that you did indeed have the maintenance performed annually. However as mentioned the warranty was a 10-year warranty and July 2011 completed the 10 years. Your evaporator coil was replaced in August 2011 therefore it would not have been covered under warranty.