Toronto
Ordered garden soil; received contaminated plastics bits, plastic bags, glass, stones, painted wood.Requested switch, received same.
Full refund requested-REFUSED-CHARGED delivery fee of $55+tax.
Manager claimed ALL GARDEN SOIL contained household waste.
- Approximate cost of services:
- $180.00
Was this review helpful?
- Company Response
Hi there. We apologize for any inconveniences this may have caused. We get our material from the best source and filter the soil multiple times to maintain a consistent and high-quality product. There are times that items will get through but we are sure to abide by all regulations that require us to keep a clean and healthy soil mix. As a measure of good faith, we exchanged your bag for free but will charge a fee if you'd like to return the product.