Am Group Heating & Cooling Ltd / The Fireplace Club

Fireplaces
94 Doncaster Ave. Markham ON L3T 1L3
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Am Group Heating & Cooling Ltd / The Fireplace Club
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93%

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Reviews by rating (past 12 months)

Reviews for Am Group Heating & Cooling Ltd / The Fireplace Club

Average customer rating:
9.5 10 (44 reviews)

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Laurie in Markham
Laurie in Markham
0 reviews Markham, ON
10/10

Gas Fireplace Repair

Ray was GREAT! Our gas fireplace was on the fritz and couldn't keep a flame. We called The Fireplace Club and Ray arrived at our house right as scheduled. After doing a thorough inspection he found the problem - it wasn't our fireplace unit at all - it was the wall switch - a simple fix it yourself solution and a $2 part at home depot. He then cleaned out the fireplace, the gas lines etc. and polished the glass leaving our fireplace looking like new. He also recommended the type of paint we could use to change the brass details on the fireplace if we wished. Overall, Ray was very helpful and I will certainly call these guys again/recommend them if we, or if we know of someone who, needs their fireplace serviced.

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Company Response

Thanks for using our service. It was our pleasure serving you. We are very glad that you are happy with us.

Regards
AM Group Heating and Cooling / The Fireplace Club

Jodi B.
Jodi B.
0 reviews Markham, ON
10/10

Purchase and install a gas insert fireplace.

We met with Al, very kind, and he gave us a good price. The install happened very quickly. The installers were very courteous, clean and careful with the environment. It was wet outside, they took the time to put drop sheets down. They cleaned up the mess - you couldn't tell anyone was here!

Would highly recommend them!

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Company Response

Thanks for using our service. It was our pleasure serving you. We are very glad that you are happy with us.

Regards
AM Group Heating and Cooling / The Fireplace Club

Alec1234
Alec1234
0 reviews Toronto, ON
10/10

Fireplace repair

The work was impeccable, the technician Ray arrived promptly on time, and was very knowledgeable and patient with explaining what the problem was and how to prevent it in the future. We were extremely impressed and had been recommended to your company, and we will be sure to recommend your services to anyone in need.

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Company Response

Thanks for writing a review on us. We are very pleased that you are happy and satisfied with our service.
Thanks for the business.

AM Group Heating & Cooling Ltd./The Fireplace Club.

rudy k.
rudy k.
0 reviews Markham, ON
10/10

Family room reno

Purchased the fireplace from Shawn who was very helpful and offered the unit at a good price. The installation was done on time and with attention to detail.

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Company Response

Hi Rudy,
Thank you very much for choosing us to do the job for you. It was our pleasure serving you. We are very glad to hear you are happy with our service.

AM Group Heating & Cooling Ltd.

Private User
Private User
Private User reviews Markham, ON
10/10

purchase of multiple fireplaces

Shawn was truly a man of his word. He not only gave me a VERY FAIR price but when he realized he had misquoted on an item he stood behind the "original quote". That kind of integrity and service is hard to find these days! To top it off his friendly and professional manner was excellent. I would highly recommend anyone to seek his services and that of The Fireplace Club!

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Company Response

Thank you very much for taking the time to write us a review. We're overjoyed we've made you a happy customer. We stand by our word because that's the only right way to do business. Please call us if you need anything!! We are always here to help.

monica.lewis92
monica.lewis92
1 review Toronto, ON
10/10

Fireplace’s

We bought 2 Fireplace’s from The Fireplace Club, 1 Valor Gas and 1 Electric. Shawn and Al were very knowledgeable and honest and we felt our needs were heard. From the moment we walked in to the install of our new fireplaces we were 100% satisfied!!
Thank you so much Al and Shawn we love our new Fireplaces!!
1 million times recommend them.
Monica and Henry

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Company Response

Thank you. It was our pleasure working with you and your family. Let us know if you need anything.

Mark S.
Mark S.
1 review , ON
10/10

Gas Fireplace

Consummate professionals from the Customer Service to the technician. As the work was more specialized, the parts required took longer to be fulfilled. AMC Heating always kept me connected as to the status of my work order. When it came to installation, they were accommodating to my busy schedule.

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Company Response

Hi Mark,

Thank you very much for your kind review!! It was a pleasure working with you. Please let us know if we can help you with anything in the future.

Lee-Anne

HomeStars in Toronto
HomeStars in Toronto
3 reviews Markham, ON
10/10

Fantastic Service, great prices, purchased a fireplace and bbq

Purchased a fireplace from them in 2016 and recently a Napoleon Grill. There prices are very competitive and the service is amazing. They know their products, provide great advice and do an excellent job on installations and deliver on their promises to arrive as scheduled. With both purchases I had the same excellent service.

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Company Response

Thank you very much for taking time out of your day to leave us such a wonderful review. Please call us if you need anything and thank you for choosing us again.

Bruce in Vaughan
Bruce in Vaughan
1 review Vaughan, ON
10/10

Central air conditioning

Provide a very reasonable quote, easy appointment setup and availability. Service people showed on time were very professional and cleaned up after themselves. Overall excellent service, I would highly recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to leave us a review. We are very happy you you choose us. If you need anything please don't hesitate to call us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water Heater Service and Replacement

Shaun was tremendous in helping out with a water heater problem when I was away on vacation. Later my previous service provider was terribly unresponsive and when called to address a minor issue left me with no hot water at all during some of the coldest weather of the winter. They took too long to return and fix the problem so I contacted AM Group and my situation now is far superior. AM Group replaced two very poorly operating water heaters with a single unit that provides more hot water and costs less to operate. It has made a great difference in the enjoyment of our home. I strongly recommend AM Group.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to leave us such a wonderful review. We are happy you choose us and we were able to resolve your issue.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Am Group Heating & Cooling Ltd / The Fireplace Club

AM Group Heating & Cooling Ltd. takes a great pride in offering one of the largest showrooms displaying wood and gas burning fireplaces as well as heating and cooling products for your commercial and residential needs. Over the years we have been helping our clients to choose the right heating and cooling products to fit their needs and lifestyle.
From our knowledgeable and friendly in-house consultants to our licensed, professional installation team, AM Group strives to make the transition from vision to reality as smooth as possible, whether you’re looking for traditional or contemporary wood and gas burning fireplace or the most advanced heating and cooling systems for your home. We welcome homeowners, designers, architects and builders to visit our showroom and meet with a member of our staff to discuss their plans.

Some services that we offer, heating, humidifiers, BBQ, air quality, fireplaces, air conditioning, Sale, service and installation of gas,free stand gas stove and electric fireplace, A/C, furnace , heat pump, water heater , etc.

CATEGORIES
Fireplaces and Fireplace Mantels
PRODUCTS
Gas, wood burning and electric fireplace, free stand gas stove, A/C, furnace, heat pump, water heater, tank-less water heater, BBQ
SERVICES
Sale, service and installation of gas, free stand gas stove, sale and installation of wood burning fireplace and stoves. Sale and installation of A/C, furnace , heat pump, water heater, BBQ, outdoor Fireplace etc.
BRANDS
Fireplaces; Valor, Napoleon, Regency, Monessen, Majestic, Amantii, Dimplex, Real Fyre, Vermont Castings, Heat & glo, Kingsmen, Montigo, Hampton, Furnace and A/C; Carrier, Amana, Tankless Water Heater; Naiven, Bosch, Rinnai, Nortiz Dockless A/C; Mitz, Lennox Humidifier; Aprilaire, General Air, Lennox BBQ; Napolean
STYLES
Traditional and modern gas fireplace, Indoor and Outdoor, wood burning fireplaces, direct vent or vent free, Insert, free standing gas stove and electric fireplaces
SPECIALITIES
Sale, service and installation of fireplace, A/C and furnace and other heating and cooling products.
WEBSITE
http://www.amgrouphc.com
PAYMENT METHOD
Visa, Master card, Debit, Amex
MEMBERSHIPS
HRAI, BBB, TSSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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