Augusta Movers Toronto Inc.

Moving & Storage
Toronto ON M4H 1M6
Write a Review
Write a Review

Recommended Professionals

99%(18 reviews)
91%(6 reviews)
99%(118 reviews)
99%(18 reviews)
91%(6 reviews)
99%(118 reviews)
HomeStars
Moving & Storage
Augusta Movers Toronto Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Augusta Movers Toronto Inc.

Average customer rating:
9.8 10 (531 reviews)

Sort by

Amita
Amita
15 reviews Toronto, ON
10/10

Snowy day move

Moving is not a fun process. Moving when it's relentlessly snowing is a miserable process, but Dinko and his team made our move as seamless as it possibly could be.

Before the move, Dinko gave us a very reasonable quote and was very pleasant to deal with, so we felt that we were in good hands right away.

On the day of the move, Corey, Mark and Deep arrived 10 minutes early, and were pleasant, very fast, and most importantly, respectful of our things.

Nothing was broken, no floors were scratched, no walls dented, and no nerves were frayed in the process.

We requested that they try their best to stay on the runners (as our move day was very snowy and messy) and they did just that. All requests/questions we had were answered with a smile and thorough explanation.

The best part about dealing with Augusta is that although Dinko's rate was the most reasonable, he pays his workers a better wage than other companies, the workers are clearly content with their employer and it shows on the way they interact with clients.

I really have no complaints at all. These guys were awesome to work with from start to finish, and I highly recommend them for anyone looking to make a move. Two thumbs up!

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

What a fantastic review!!! Thank you Amita and family!
It really makes a difference when we are appreciated.
Getting paid for what we do is one thing, but being appreciated for our work puts smiles on our faces and motivates to continue to do what we do best.
Thank you for your support!

All the best with your new home!
Augusta Movers Toronto team

art.v.komarov
art.v.komarov
2 reviews Toronto, ON
10/10

West to East move

Excellent service! The movers were quick, careful, and super helful. They did a great job. I'd recommend them to everyone. We hired them for our move from the west of Toronto to the east.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thank you for the feedback Art!
While being careful with our customers valuables is of grate importance to us, being efficient without compromising the quality of the service is what impresses our customers.
Thank you once again for reviewing our work and for giving us your business!

All the best!
Augusta Movers Team

Joe in Toronto
Joe in Toronto
2 reviews Edmonton, AB
10/10

Cross Country Move

Dinko and his team were fantastic from the very first phone call to the final delivery. Their estimate was bang-on and there were no hidden fees or charges. Very up, front professional and friendly. On the day of the move the three man team that loaded up our stuff went above and beyond in their customer service and made a LONG day great. All of our stuff arrived in great condition, and everything was meticulously accounted for.

Don't waste time reading any more reviews, just call them.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you for posting your comments on our services Joe!
When it comes to long distance relocation we are the one company that will review all aspects of the move in detail, before we actually present the estimation to our customer.
We want no unpleasant surprises either :)
Our customers are the lifeline of this operation and we will go above and beyond to make a move day as easy as possible!
Thank you for your business and we wish you all the best with your new home!

Augusta Movers Team

caitie_did in North York
caitie_did in North York
1 review Toronto, ON
10/10

Very Pleased with Augusta Movers!

Hired Augusta movers to move us from a condo in Toronto to our first home in Hamilton (they were recommended to me by Frogbox.) From start to finish I was very impressed with the service- the owner, Dinko, was easily accessible by email and very accommodating of a schedule change on my part to get adequate elevator time in the condo. On the day of the move, the movers showed up early! They were friendly, and worked efficiently but very carefully- wrapping all my furniture in blankets and laying down mats to protect the floors.

The total cost ended up being quite a bit more than what I was quoted but I think that was largely due to the driving time between Toronto and Hamilton which is out of their control. I had never hired movers before but was very pleased and would not hesitate to use Augusta again!

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you very much for appreciating our work Caitie!
We all know how bad the traffic situation in GTA is :(
Our estimates are based of course on google map readings, simply we can predict the actual travel time. We need couple of more free high ways :)

Thanks again for your business!
All the best!
Augusta Movers Team

Dina at Dundas and University
Dina at Dundas and University
5 reviews Toronto, ON
10/10

Moving and storage

I cannot say enough positive things about Dinko and his team. We used them for three moves in 2 years. We also stored some extra furniture with them over this time. They are responsive, professional and reasonably priced. They take such great care. Dinko is accommodating and responds so quickly with questions. I highly recommend!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for this great review and for your repeat business Dina!
It is a pleasure serving you!

All the best
AUGUSTA Movers team

Jasmine in BC
Jasmine in BC
1 review Toronto, ON
10/10

Move from Toronto to Vancouver

Moving is among the top most stressors, in my opinion, so you can imagine how stressed I was when I started to plan our cross Canada move.
From the onset, I was impressed by Augusta more than any other. Dinko was friendly, personable and had a calming way in responding to all of my questions and concerns. Augusta was also the FIRST and ONLY company out of a number that I spoke to who did an in-home estimate rather than pulling any old number out of their hat.
Weeks leading up to the move, Dinko was in regular contact with me, ensuring I had enough boxes and reminding me what to expect on the day of the move and afterward. My husband had already moved out to Vancouver ahead of us for his job and with me being at home on my own with two small boys preparing for this huge life change, Dinko even delivered boxes to me when I found I was running out and getting nervous. Talk about going the extra mile! He also included about a dozen extra boxes on the truck the day of the move, and I used every single one of them - as a result, all of my items were packed and I didn’t have to leave anything behind.
Again, being a person who can be affected by stress and anxiety, I was a bit of wreck the morning of the move. However, the very minute the Augusta team walked through the door, I was put at immediate ease. Corey and his team were amazing. They were friendly and funny, but professional and efficient. I knew immediately we were in good hands and the day flew by without a hitch or a worry.
Knowing we were moving at the height of winter, Dinko was very honest with me regarding how long it would take for our belongings to arrive in Vancouver. Augusta was in regular contact with me regarding where our belongings were in transit. Oh, and the best news of all - our stuff came in way UNDER the estimate weight and our move would actually cost us a couple thousand LESS than originally quoted.
Even though the team that was delivering our belongings got stuck for a day in white out conditions and had a scary trek through the Rockies during a snowstorm, they arrived at our house in Vancouver 3 days earlier than projected. Harry and his team were quick and efficient and they really helped us out by assembling our beds and tables at our request.
Out of all of our (what seemed like thousands) of boxes and belongings, everything but just one item arrived safely and intact. That is pretty impressive if you ask me (and the item that didn’t arrive intact - Dinko responded to me within literally 30 seconds and assured me that Augusta will take care of the repair - I truly believe this was a rare, one off occurence.) What really impressed me is that not one glass or plate arrived broken, cracked or chipped - not ONE! And they were packed by ME! This demonstrates the care and professionalism that Augusta takes with their customers belongings.
I would 100 percent recommend Augusta to anyone. Thank you, Dinko. You’ve built an amazing company.

Approximate cost of services:
$7,700.00
Was this review helpful?
Company Response

Wow! What a fantastic review! Thank you very much indeed Jasmine!
It is always a pleasure serving great customers like you!
Moving is stressful no doubt and putting the client at ease is part of our process.
Im glad all of your belongings( with one small exception) arrived in tact and no damage what so ever.
We will continue to work hard on improving our services with the goal of becoming one of the leaders in the industry.
Thank you very much for supporting our small operation and for being s loyal customer!
We wish you all the best!
Augusta Movers Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Professional work

Review-to:

We hired Augusta Movers based on the recommendation of a good friend that recently used them.
We had our initial visit to our home on Dec 22nd And another follow up visit 3 days prior to our move to firm things up as few things had changed since the first assessment.
Both times the representatives were polite, patient and very knowledgeable.
They provided us with great tips on how to save time and money.
We hired 4 of their men as per company’s suggestion.
The movers were well spoken and hard working.
They were able to disassemble, move and reassemble our Furniture without any issues.
The guys worked well as a team, which in our opinion made their work more efficient.
Old house was emptied in no time and the foreman even did a walk through to pick up any used tape, paper, etc.
The new home was staged and left in a livable condition, with boxes positioned away from entrances.
Very professional work done by this company.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Dear Customer,
Thank you for this fantastic review!
We are on a mission of changing the face of the industry and how consumers look at movers. Even though we understand we cant satisfy every taste, we will continue to work hard and improve our operations through practice, training and hiring good people.
We believe that employees are our biggest asset and we keep our focus on providing a great working environment for everyone and that definitely reflects onto our customers.
Thank you for choosing us!
All the best!
Augusta Movers Team

Alex in Toronto
Alex in Toronto
1 review Toronto, ON
10/10

Moving

We hired Augusta to do a pack and move for us on a very cold day!
We live in a 2 bedroom with a lot of fragile items and high end furniture.
Not a single scratch! All furniture was protected with pads from top to bottom. Boxes were professionally packed and all of our china survived the move as well! :)
The movers arrived 15 min earlier to our surprise.
Our hardwood floors were also protected with rubber mats by the crew member, before all 4 men entered our residence.
We had am additional request for an extra stop on the day of the move and the men had no issues at assisting us with that on a very short notice.
Great experience with this professional company! Koodos to Augusta Movers!

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Thanks Alex! Your comments are well appreciated!
Hot or cold we do it all! :)
This is the job of a mover. We don't get to chose the weather conditions, unfortunately :(
Thank you for selecting us!
We wish you all the best

Augusta Movers Team

Gilad in Bolton
Gilad in Bolton
1 review Caledon, ON
10/10

Great moving company

Augusta Movers was our choice of a moving company among few other companies we received quotes from. The estimating process was painless and fast. The interaction with the office was very positive and they provided us with enough information for us to be able to understand the process and what is involved.On move day the men at our door looked professional and had big smiles on their faces. Their work was meticulous and professional.

The movers were a pleasure to be around and we are definitely hiring them for our second move and will gladly recommend them to all our family and friends!

Thank you Augusta Movers!’

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you for your feedback Gilad!
We greatly appreciate the fact that you were prepared as promised. It makes a huge difference in one's move.

We are looking forward to the second part of your project!

All the best
Augusta Movers Team

patrick in Toronto
patrick in Toronto
1 review Toronto, ON
0/10

DO NOT USE THIS COMPANY! They are incompetent and will not help you if they screw up.

THEY COMPLETELY SCREWED UP MY MOVE AND I HAD TO GET ANOTHER MOVING COMPANY TO DO WHAT THEY COULD NOT! HERE IS WHAT HAPPENED.

After putting my belongings in their trucks to move me from one condo to another in downtown Toronto (the condos are a 5 minute drive apart), they disappeared for 2.5 hours and arrived at the new place, leaving themselves after setting up the service elevator JUST 45 MINUTES BEFORE THE CUTOFF TIME TO MOVE ME INTO THE NEW PLACE! The crew leader yelled at me because the 'elevators were slow' and 'I should have told them that'. I think they should have checked ahead but regardless, no one can can move two trucks up a service elevator in 45 minutes.

They told me that I WOULD HAVE TO MAKE MY OWN ARRANGEMENTS TO STORE MY OWN BELONGINGS THAT EVENING or they would KEEP MY BELONGING FOR THE NEXT TWO WEEKS supposedly their next available time to move my stuff. It was really difficult to find and arrange storage at that time of day but I managed to find a place in east Toronto.

The next day I hired a different moving company to get me into my new place. They showed up ahead of time and moved me into the new place under exactly the same elevator conditions and from further away. I had to pay for two moves! What a waste of money and time using Augusta Movers.

The owner has taken no responsibility nor has he apologised for their incompetence. NEVER USE THIS COMPANY!

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you for your feedback Mr Patrick. As a moving company, being reviewed and rated online is extremely hard to avoid pointing fingers and debating all of the issues mentioned. We are very proud of the work that we do and more importantly of the people that do it. Therefore, it’s also easy for us to get defensive, but we won’t. Fortunately, due to the hard work of everyone on our team, we don't face the strenuous task of responding to negative reviews too often if at all as proven by our track record and our corporate values. Without trying to defend ourselves on each issue you mentioned Im going to try to provide a quick overview of the situation.
Your move was estimated for 8.75hrs and it took our men 10hrs to complete. Industry suggests estimates should not exceed 10%-12% of the estimated cost and we definitely fit in that mark.
Unfortunately elevator bookings or restrictions are out of our control and there is not much we can do there to change that especially when no information was provided prior to the move.
We offered you to store your items in our warehouse free of charge and redeliver in few days. Your decision was to go with another storage facility and a different moving company. We respected your decision and even offered to keep our blankets on your furniture free of charge until your belongings get delivered to you.
As an act of courtesy we even offered you a compensation of 2 hrs at your hourly rate. At the time all seemed OK.
It is unfortunate that you now feel that your experience with our company was a negative one! :(
We wish you all the best and we hope we get the chance to impress you more in the future.
If you have any questions please feel free to contact our office at 416.665.9996.

Augusta Movers Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Augusta Movers Toronto Inc.

WE PROVIDE FREE ON SITE ESTIMATES IN THE GTA! WE PROVIDE TEMP CONTROLLED, SECURE STORAGE, ON MONTH TO MONTH BASES! CUSTOMERS THAT STORE THREE OR MORE MONTHS GET ONE MONTH FREE! ! ! WE SELL BOXES, PACKING PAPER, MATTRESS BAGS, BUBBLE WRAP AND MUCH MORE! At Augusta Movers Toronto Inc. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Toronto?