Ako Roofing & Construction

Roofing
TORONTO ON M4P1Y7
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HomeStars
Roofing
Ako Roofing & Construction
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73%

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Reviews by rating (past 12 months)

Reviews for Ako Roofing & Construction

Average customer rating:
9.1 10 (9 reviews)

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saeed in Toronto
saeed in Toronto
1 review Toronto, ON
2/10

ethic and professionalism

sent the pic. he q0uted $400 we agreed on . when he got there he asked $600, in two min. he increased to $800 and left. sky light still is leaking.
rain on Sat. night made damage worse.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Dear Sir, please no offense, would you mind I explain for the misunderstanding?

I got a phone call Friday morning for flat roof skylight leak repair. I told him I was at work in North York, if he could text me the address, if I finished early, I would drop by to take a look at the end of the day around 5pm.

I arrived at the property and texted to the phone which called me also texted the address to me: 'hello there, are you home?' no answer. I felt people inside, so I knocked the door, the owner came out. 'Hi, what happened to the shingle at the corner?' I asked the owner. He said ‘There are two issues: the skylight leaking; and the storm damage of the shingles at the corner. You supposed come at 5pm' the owner said. 'I texted and called you around 5pm, you didn't answer the phone, so I went to purchase some material for tomorrow' I said. 'you didn't call me, you called the builder' the owner said. 'the builder?' I thought. The owner was going to leave home by now. So, by my instinct, I felt a bit complicated and also lack of effective communication. Standing there, looking up the high standing building and steep roof(the flat roof surrounded by steep shingle roof), my legs began to feel soft after a long day's work. I didn't feel safe. So I decided not going up and left for self-protection.

By the way, didn't ask for $800.

Mark from Toronto
Mark from Toronto
1 review Toronto, ON
10/10

Fixing broken Eaves trough

First, Job was done a year ago. I wanted to see how the fixed of my eaves trough was doing in a year time. So, I delayed the review for Ako's work. Sorry about that.

My house is in downtown Toronto. Like many of houses in downtown, my house was built closely to my neighbor’s house. One side of the roof is touching my neighbor’s wall. This eaves trough near my neighbor’s wall has broken. I consulted many roofers( more than 20). Some of them simply refused to do it since the job is difficult. Some asked high price for it, around 6000 dollars.

Finally I found Ako. He came down to my house, went up to the roof and looked at the problem. The way he climbed up to the roof made me feel he was a great person. He climbed from my front porch. When he was on the roof of the porch, he put down a ladder on the roof of the porch. The way he put down the ladder made him a different roofer. He carried some unused membrane. When he put down the ladder, he put the unused membrane under the legs of ladder so that the ladder legs would not damage the membrane on the roof of the porch. He is the only roofer who did that out of more than 20 that I consulted with. That was every considerate of Ako. I appreciated it.

Then Ako spent hour and half to explain to me what he would do to fix the problem. Next day, my neighbor wanted to know how the roofer would fix the problem. Ako came down again and spent an hour to explain to my neighbor. Lastly, we all agreed on a solution.

When the scheduled date for work arrived, Ako came on time. He spent 8 hours on my roof to get the problem fixed. He was even kind enough to fix a piece of broken membrane on my roof that was not related to the eaves trough work. After all the work was done and everything was cleaned up, I gave Ako a cheque and got the receipt in mail in two days and a warranty of work for 5 years.

Ako is not the least expensive roofer and certainly not the most expensive one. But, he is Toronto certified roofer. He is patient, kind, considerate and skillful. The work done by him has no problem for a year of my observation. Getting it done right, that is all that matters. I highly recommend Ako to anyone who need a roof work to be done correctly.

Approximate cost of services:
$2,400.00
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Company Response

Hi Mark,
I had not read the review while I responded your email today because it did not show up yet. It came out late.
What I want to say here is that I love your review so much. It's a so special review that likes a kind of recharging for me to motivate me working harder and better.
Thanks a lot, Mark.

Quan

Elvin in North york
Elvin in North york
17 reviews North York, ON
10/10

New roof

Quan explained to me exactly what needed to be replaced and what didn't need to be replaced in my roof. He is honest and trustworthy. The price was also quite reasonable.

Approximate cost of services:
$2,800.00
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Company Response

Hi Elvin, you are so nice people. It's my pleasure to help you. I appreciate your review so much. I will keep doing my best, never let my clients down.
Sincerely,
Quan

Dylanfly in Toronto
Dylanfly in Toronto
9 reviews Toronto, ON
10/10

Patch a leak

We had a little leak in the roof. Quan was very busy, so it took about a week (and some persistence on my part) to iron out a mutual time, but he got the job done right! His work cost about 1/3 of the other company's bid. And yet, I feel that we did not sacrifice quality at all. Quan seemed very knowledgeable, and very honest. He refused to sell me work I didn't need, telling me I had several years of life in my flat roof and that his patching should do the trick for the years left on the roof. He was clean, courteous, fast, and friendly. A gentleman and a tradesman. I promptly referred him to a friend in the neighborhood.
Thank you Quan!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you Dylanfly. thank you!
I have read your review one month ago and I could not find the right place to respond you to say "thank you". Today I found it. I will say:
THANK YOU SO MUCH FOR YOUR BUSINESS AND ALSO THE REVIEW. i APPRECIATED THEM ALL.
Quan

Jim in Thornhill
Jim in Thornhill
2 reviews THORNHILL, ON
10/10

Repair Leaky Skylights and Replace Bathroom Exhaust Vent on Roof

Mr. Quan Wu came to check the problem and told me how much it would cost and when he could have the job done. He took the measurements to his shop to have two flashings made to keep the water away from the top and sides of the skylights. He arrived in the morning removed the shingles and the skylights. He reinstalled the skylights with the flashings and ice and water. He replaced the old shingles and chaulked. He also remove and replace the bathroom exhaust vent on the roof. Mr. Wu saw two roof vents was incorrectly installed other minor defects on the roof by the previous roofer and he fixed them. He also repaired two bent area on gutter. The roof vents, minor defects and repaired bent at no additional charge. Since the repairs, there are no leaks. He takes his job seriously with excellent pricing and workmanship as well as very pleasant and mannerly . Keepup the good work Mr. Quan Wu and thank you for resolving my problems and more.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi, Jim,
Thanks a lot for your review!
I like your sunroom addition and the shed you built in your backyard.
Take care.

Quan

Celine in Oakville
Celine in Oakville
1 review OAKVILLE, ON
10/10

fix roof leaking

He worked very effectively. our request is fully finished on time. he is a great technician.... He does not talk much, his work is besutiful.
He came and made an estimate first and then when we called again after a while, he still can remember our house's problem, and explained to us what should be done...

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the review/comment. I am always ready to help you.

Quan
416-788-0377
AKO Roofing & Construction

Nancy Wu in North york
Nancy Wu in North york
1 review NORTH YORK, ON
10/10

Roofing

I am so appreciated that AKO Roofing did great job in installing the new roof for my house in November. I am impressed by their professional skills to give us the good solutions for many problems cause by the bad design before. They are trustworth professional teem.

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
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Company Response

Hi Nance, thank you for the review. We appreciate your business very much. Any problems, please let us know, we provide our after sale services to our customers for free.

Nobue in Johnson,Thornhill
Nobue in Johnson,Thornhill
1 review THORNHILL, ON
10/10

repair the singles roof, and the flat roofing

He handled this job seriously with his workmanship and his good manner.
He repaired a part of the old singles with the proper materials.Checked the condition of underneath of the singles and apply the flat roof sheet then put the singles on the top of it and correct the flash problem.
He explained how he replaced and repaired the existing flat roofing with pictures.
Since he repaired there is no leaking from the problem reef portion still he offered offered the follow up if we need any help.

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
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Company Response

Hi Ms Nobue,
Thanks for the review.
Sure, we will follow up for our jobs. Promis is promis.
Happy New Year!
Sincerely,
Quan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ako Roofing & Construction

roofing(residential/ commercial, shingle roof/ flat roof), eavestroughing, soffit, fascia, siding,
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