Canadian Renovation Centre

Was referred to CRC by a friend for our hardwood. Found our selection and negotiated a good price. Unfortunately, they informed us afterwords that they had some in stock but would need a couple of days to get the remainder of the order. 10 days later and it turns out they won't be able to get it with any certainty for maybe three weeks. Overall, good on price, poor on delivering those prices. If you have time to wait, worth taking a look.

Our general contractor sent us to this company. The showrom is small with a limited selection of laminates and hardwood (UPDATE: They have increased the size of he showroom). We selected the hardwood (oak) that our contractor suggested in the colour we liked. The trouble began just after we paid. The delivery was late and then our contractor instructed us to cancel the order and get out money back as he was having difficulty with the same product at a different job site. We were not able to send it back unless we paid a restocking fee (25%, but lowered to 15%). We decided to go ahead wit the order as Tim (the person we were dealing with at CRC) promised than any defective planks would be replaced no question asked. We were also in a rush as we needed to move into the house. The flooring came in two batches (same wood and stain), that were not compatible. The tongues in the one batch was too long for the grooves in the other. In addition, many of the planks had scratches and cracks. I wish that we had looked at other suppliers or that we had paid the restocking fee. The product had sub-par planks, given the price we paid. I would not recommend this supplier. Find a supplier with positive recommendations (CRC was not even listed on Homestars).