Air Quality Dunrite

Duct Cleaning
160 Applewood Crescent #14 Vaughan ON L4K 4G2
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HomeStars  >  Duct Cleaning in Vaughan  >  Air Quality Dunrite  >  Incredible Customer Service
Susan in Ottawa
Susan in Ottawa
0 reviews Vaughan, ON
10/10

Incredible Customer Service

Gotta share this story. Caught a terrible cold on the weekend, sickest I've been in years. Dealing with it, whatever... next thing we know we have no heat. Great, sick and now cold. Call our furnace repair company and they come same day (check ONE). They tell us our furnace is just out of warranty and the parts to repair will be about $3k. New furnace will bet $6k. Decide to go with a new one. Within an hour the company calls us and informs that we may actually have some warranty (check TWO), but one of the parts must be shipped from the US, so we'd be without heat for up to 2 weeks. Only going to cost $1200. We choose that option. Another hour goes by and the company has been searching all over Ontario to find us this part that may be available from someone else. Sure enough, they found it and it too is under warranty. Bottom line. No cost to repair. It's being done today (check THREE). Friends, if you need service or a new furnace I cannot recommend Air Quality Dunrite high enough. Incredible service. Well done Brian and Sandra !!

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Company Response

Thanks Susan for your wonderful review.
I'm glad you had a positive experience and all worked out well.
I will share this with the entire AQD team.
Thanks for your continued support.

Best,
Marcello Petricca
Air Quality Dunrite