Do not... I repeat DO NOT use this company. We phoned them to repair a broken water heater - a premium, high-efficiency unit they had installed only six years prior. They quoted us a $99.95 diagnostic fee. Repairman cleaned the gas line, and charged another $149 on top of the diagnostic fee... bringing total with tax to over $290. He also tried to sell us a new water heater.
When the water heater broke again a week later, we called another repair company. They fixed it for $99 and it's been working well ever since. (Turns out the motor was just dirty). The repairman laughed when we showed them Air Quality's invoice, "I have never in my 20 years in this business been able to get away with charging $300 to clean a gas line." Says the going rate is $99.
I have also had bad experiences using Air Quality to clean my furnace. They charged $75 for a filter that can be purchased at Home Depot for $20.
- Approximate cost of services:
- $300.00