Waterman

House Cleaning Exteriors
25 Waterman Avenue, unit 25 Toronto ON M4B 1Y6
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86%

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Reviews for Waterman

Average customer rating:
9.8 10 (59 reviews)

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amytrinhsu
amytrinhsu
16 reviews Toronto, ON
10/10

Plumping

I would highly recommend Waterman Toronto owner Jim , I found WaterMan base the reviews from this site , We had sewage backup in our basement , Jim recognized our problems immediately and was able to show us the issues on his run snake camera inspection , I please with the service He good and honest , will use his service again , Thank you Jim

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review of our company Amy. We appreciate your business and are happy to assist you with any future plumbing/drain needs.
Sincerely,
Waterman

Amanda
Amanda
3 reviews Toronto, ON
10/10

Replace old clay piping & new cooper waterline

Jim and Steve from Waterman provided us with excellent service for our recent basement plumbing issues. They came to investigate the issue within 24 hour. They provided us with several different cost options to fix the problem and were able to start almost immediately. Their crew was very friendly and protected our basement by putting up plastic covering our belongings. They worked quickly and efficiently and completed the job on time. We are very pleased with the service and quality of work and would recommend them to anyone. We will most definitely use them in the future for any plumbing issues and for our future renovation plumbing.

Approximate cost of services:
$11,500.00
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Company Response

Hi Michael & Amanda,

Thank you for taking the time to write a review of our company. We are pleased that you had such a positive experience with Jim and Steve. They are very knowledgeable and pride themselves in providing our customers with different options that would suit their needs for the time being and in the future. We truly appreciate your business and please do not hesitate to contact us with any future plumbing/drain needs.
Sincerely,
Waterman

Tanja  from Mississauga
Tanja from Mississauga
1 review Mississauga, ON
10/10

Waterproofing

Hi I am homeowner I have had 3 company's try and fix my wet basement I have spend thousands I found waterman on home stars I am so glad I did Steven the service technician showed up went they said he would he spent hours here coming up with a solution to fix this problem for good took the time to explain in detail to my husband and I after a few day of thinking myself and husband decided to go ahead it took the crew about a week to excavate and it was tough the soil was very wet but the crew was here everyday till the project was done 12 hours a day the clean up was perfect they even put back the grass and saved two trees I thought I was going to lose it has rain for days and no water I would like to thank the whole waterman crew I would recommend them to anyone

Approximate cost of services:
$15,000.00
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Company Response

Hi Tanja,
We are delighted and appreciate that you took the time to review our company and had such a positive experience to write about. We are honoured that you gave us the opportunity to fix your problem. We take pride in the combined knowledge all of our team members have and our abilities to problem solve quickly and efficiently. We are also very happy that we were able to save the two trees on your front lawn. Please do not hesitate to contact us with any future plumbing/drain needs.
Sincerely,
Waterman

Anne from Toronto
Anne from Toronto
1 review Toronto, ON
10/10

Plumbing

Our company operates out of a century old home and over the past few months we have been plagued with plumbing related issues. We finally called Waterman and discovered tree roots growing in the pipes were causing our issues. Chris put a camera in so we too could see where all the issues were and give us a few different options for repair. The entire team were a pleasure to work with. They made a potentially nightmare situation, seamless.
It was a huge job to replace these pipes and they did so effectively and efficiently with minimal disruption to our office. They completed the job ahead of schedule and left our office better than when they arrived. Jim’s team were all very respectful and hardworking. His team ensured the floors and our neighbours property were protected prior to commencing work. They clean-up as they go along, minimizing mess. There was constant communication and they never left without providing an update on status and next steps. Chris was onsite daily to ensure things ran smoothly.
I cannot say enough good things about this company and would highly recommend them for all similar work and will definitely use them again if any more issues arise. This was a very pleasant experience all in all.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to review our company Anne. It was a pleasure working for your company in such a beautiful building. We are often in awe when we work in century old homes. The detailing of the interior is ever so classy and captivating to look at. We are glad that you had such a positive experience with our company, if you have any questions or concerns please feel free to contact us and we would be more than happy to assist you.
Sincerely,
Waterman

Joe from Toronto
Joe from Toronto
1 review Toronto, ON
10/10

plumbing

Jim has done two jobs for us, both difficult and unpleasant, involving waste pipes. In both cases, he quickly grasped the nature of the problem and patiently explained the options. His quote was reasonable and he stuck to it. The work was completed in a timely fashion and to a very high standard. But what amazed us most was that in each case the crew did their best to minimize the mess and destruction to our house. Jim is extremely careful about this, and insists that his men be just as careful. On a third occasion, we had a smaller problem and called Jim. He explained that he could fix it, but told me how to do it myself and did not charge me for the call. I recommend him to my friends and would not even consider using any other plumber.

Approximate cost of services:
$8,500.00
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Company Response

Hi Joe,
Thank you for taking the time to write such a positive review. As always, we appreciate your repeat business. We take pride in providing our customers with such a great experience that they will not only remember who we are but also the stellar work we completed in their home. Jim is definitely particular when it comes to keeping a job tidy. He always ensures his crew(s) keep the mess, that what you would imagine digging can cause, at a minimum. We are grateful for any future referrals and if you have any questions or concerns please feel free to give us a call. Jim will always be here to assist you.
Sincerely,
Waterman

Chris in Toronto
Chris in Toronto
4 reviews Toronto, ON
10/10

Clogged Drain

I've had two great experiences with Jim. The first was to clear roots from my main drain. And the second to clear pesky hair from the 2nd floor shower drain.

Can't recommend him enough! Shopped around quite a bit. Jim is price competitive and even more important very professional and a great problem solver.

Thank you Jim!

Approximate cost of services:
$300.00
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Company Response

Hi Chris,
Thank you for taking the time to write a review. We really appreciate it and your business. If you have any questions or concerns, please do not hesitate to contact us, we are always here and ready to assist you with your future plumbing/drain needs.
Sincerely,
Waterman

Ravi from Toronto
Ravi from Toronto
1 review East York, ON
10/10

sewage backup tree roots

Jim and his crew at Waterman are exceptional at what they do. Jim recognized our problems immediately, created an action plan and in a timely fashion all work was done professionally. Jim has a keen eye for the work he does. He is abled to analyze and diagnose situations quickly. I would recommend him in an instant.

Approximate cost of services:
$9,000.00
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Company Response

Hi Ravi,
Thank you for taking the time to write a review for our company and such kind words about Jim. He is a true professional and very knowledgeable in his field. We are happy we could diagnose and solve the problem quickly in your home.
If you have any questions or concerns, please do not hesitate to contact us, we are always here to assist you.
Sincerely,
Waterman

BK from Scarborough
BK from Scarborough
2 reviews Scarborough, ON
10/10

Plumbing

I would HIGHLY recommend Waterman Toronto (aka Plumbing Toronto). We had sewage backup and they were able to come that evening to investigate. They gave us a free quote where other companies wanted to charge $60-200 for a quote. Our consultant Chris was able to show us the issues on his camera. The cost didn't change from our quote. Price was reasonable. The workers were efficient and hard working. They worked in cold and snowy weather. The workers kept the work contained to the smallest area possible. They put up plastic to help reduce the dust inside. They took care of all the city permits. When work was done, they cleaned up their work. Our consultant Chris and owner Jim responded to us promptly when we needed them.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking the time to write a review for our company. It was our pleasure working for you in your home and minimizing the disruption, one would think, such a big job could cause. We take pride in leaving our customers homes clean and tidy. If you have any questions or concerns, please do not hesitate to contact us. Our technicians are here and ready to assist you.
Sincerely, Waterman

Jennifer Ferreira from Toronto
Jennifer Ferreira from Toronto
1 review Toronto, ON
9/10

Plumbing

We had sewage backup in our basement due to tree roots damage in our pipes. Jim, at Plumbing Toronto Inc., was transparent out options and his price was competitive. Jim and his crew were total professionals and a pleasure to work with even when we ran into unexpected complications and the work got more difficult. Jim did not change the original quote. Jim and his crew took great care to keep our basement looking great after they had to cut a large hole and run pipes in the floor. I would highly recommend Toronto Plumbing Inc. Thank you Jim!

Approximate cost of services:
$9,000.00
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Company Response

Hi Jennifer,
We appreciate you taking the time to write a review for our company. We are happy that you had such a great experience with our team of professionals. It was our pleasure working for you. If you have any questions or concerns please do not hesitate to contact us. We are here and ready to assist you.
Sincerely,
Waterman

tina cascone from Toronto
tina cascone from Toronto
1 review Toronto, ON
10/10

Drains replaced

I had the pleasure of having Plumbing Toronto come out to my home to replace a old clay pipe that had cracked and sewage was backing up into my laundry room. Jim and his team were very professional, knowledgeable and treated my home as their own. They covered my floors with plastic and cleaned up my entire home after the job was done. They have a good rapport with the City of Toronto and got the necessary permits to complete the job correctly. Once the job was completed, an inspector came out and the job was approved. Jim had all the necessary paper work ready for me to send off to the City for our rebate. I could have not asked for better service that Plumbing Toronto did for us. We will continue to call upon Plumbing Toronto to any further jobs. Thank you Jim and his crew.!

Approximate cost of services:
$5,000.00
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Company Response

Hi Tina,
Thank you for taking the time to write such a positive review for our company. Your acknowledgement of the care we took in your home is a great compliment and we pride ourselves in our ability to maintain cleanliness in our customers home considering the nature of our job. We appreciate your business and are here to answer any questions or plumbing and drain concerns you may have in the future.
Sincerely,
Waterman

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterman

At WATERMAN, 95% of our business is referral. Most of our work comes directly from contractors. Cut out the middle man by calling us today to receive contractor rates. There are a lot of things we could tell you about ourselves, and how we became the best company to call ...
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