Metro Plumbing & Drains

Drain Services
Toronto ON M8V 2M1
Write a Review
Write a Review

Recommended Professionals

80%(112 reviews)
98%(57 reviews)
98%(26 reviews)
80%(112 reviews)
98%(57 reviews)
98%(26 reviews)
HomeStars
Drain Services
Metro Plumbing & Drains
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Metro Plumbing & Drains

Average customer rating:
9.8 10 (171 reviews)

Sort by

Inna
Inna
1 review Etobicoke, ON
10/10

Water heater issue

Recently, I encountered an issue with my water heater which turned out to be a significant inconvenience. The moment I realized there was no hot water, I inspected the heater and discovered a leak that had spread across the basement floor. Plumbing is not my forte, so I reached out to Metro Plumbing without much prior research. Their response was prompt and professional. The plumber efficiently managed the situation by first shutting off the water, thereby preventing further damage. He then suggested a water heater replacement, which I accepted. True to their word, the replacement was completed the following day, and the cost was exactly as quoted. Overall, my experience with Metro Plumbing was remarkably positive, and I would confidently recommend their services for their reliability and transparent pricing.

Approximate cost of services:
$1,830.00
Was this review helpful?
Company Response

Thank you, Inna, for taking the time to share your experience with Metro Plumbing. We're thrilled to hear that our team was able to address your water heater issue promptly and professionally. It's our priority to provide efficient solutions and transparent pricing, so we're glad that this was reflected in your service. Your recommendation is greatly appreciated, and we look forward to assisting you with any future plumbing needs. Thank you for choosing Metro Plumbing!

agaruppa
agaruppa
1 review Etobicoke, ON
10/10

Plumbing service

This review is a bit overdue, but it's important to acknowledge Metro Plumbing for their exceptional service. Roughly a year ago, I encountered a significant issue when my kitchen sink began to clog, causing inconvenience for my family and me. After seeking recommendations at work, several colleagues pointed me towards Metro Plumbing. Upon contacting them, they promptly sent over a plumber named Alex on the very same day. Alex attentively listened to my concerns and provided a reasonable estimate. Agreeing to the price, he performed a complimentary camera inspection using equipment from his truck, which revealed a buildup of grease and other debris in the sink. Alex efficiently cleared the blockage and was on his way. His friendly demeanor, understanding nature, and swift service left a lasting impression. Consequently, Metro Plumbing has earned my trust as the plumbing service of choice.

Approximate cost of services:
$380.00
Was this review helpful?
Company Response

Thank you, Agaruppa, for taking the time to share your positive experience with Metro Plumbing. We are thrilled to hear that our commitment to prompt and efficient service has made a significant impact on your daily life. Alex is indeed a valued member of our team, and we're glad he was able to resolve your plumbing issue to your satisfaction. We understand how disruptive a clogged sink can be, and it's our top priority to address such inconveniences with urgency and care. Your trust in us as your plumbing service of choice is greatly appreciated, and we look forward to being of service to you in the future. Should you need any assistance or have any further feedback, please don't hesitate to reach out.

Kosta in Toronto
Kosta in Toronto
1 review Old Toronto, ON
10/10

Clogged Kitchen Sink

I am a proud owner of a condo in Toronto.
I am leasing it for half of the year now.
Recently Ive got a call from my tenant complaining about clogged kitchen sink.
You could not prepare for such things, but yet you need to react quickly.
I have googled Metro Plumbing and made a call with them.
I was impressed by how quickly they arrived and their expertise in diagnosing the problem.
They have confirmed an issue and did a fair estimate.
Upon agreement on the price, within no time, the sink was cleared, and the water was draining perfectly again!
They even took the time to give my tenant tips on preventing future clogs, which I really appreciated.
The service was efficient, friendly, and affordable. Im so relieved to have the kitchen back in working order and my tenant be happy with the quick resolution. Highly recommend this plumbing service for anyone facing similar issues!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you, Kosta, for taking the time to share your positive experience with Metro Plumbing. It's always a pleasure to hear from satisfied clients, especially when it comes to the swift and effective resolution of unexpected issues like a clogged sink. We understand the importance of prompt service, particularly in a leasing situation where both owner and tenant satisfaction are paramount. Your feedback about the professionalism and efficiency of our team is greatly appreciated and serves as a motivation for us to continue delivering high-quality service. We're also glad to know that the preventative advice provided was useful. Thank you for your recommendation, and we look forward to being of service again should the need arise.

Private User
Private User
Private User reviews Toronto, ON
10/10

Knowledgable & Honest.

The old clay storm sewer drain was clogged with tree roots and cracked, causing water to back up into/thru foundation to interior. Vadym diagnosed the issue and his crew was here next day, and did a proper and complete dig to fully expose the damaged/blocked drain, replace it with new PVC (adding a clean-out) and replace all the soil back. Professional and hard working, it is clear that they do not take short cuts and get the job done right - the first time..

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that Vadym and our crew could address your sewer drain issue promptly and effectively. Our team is committed to providing thorough and professional service without taking shortcuts, ensuring that we resolve the problem correctly on the first attempt. We appreciate your recognition of our hard work and dedication to quality. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Shaweta in Mississauga
Shaweta in Mississauga
0 reviews Mississauga, ON
0/10

BEWARE: Dont know how to open a waterline to get to the leak

We had to call Metro plumbing as we had a water leak from our fridge. We had switched the water line so by the time technician came the leak had subsided.
Vladmir told us on the phone that it will be $189 to come and inspect. Except when he came he could not even open the water line. He said he does not know how to work with sub zero fridge. I told told him on the phone that it is from my sub zero fridge. We paid him the money as we had agreed. He was not interested in even trying. We also told him that we can get him the manual and my husband can help him to remove the fridge - but he was not interested.
I called the company manager/owner - Andre - he did not care for it either. So we were out $200 for nothing. We already knew the leak, we had closed the water. SO BEWARE - they clearly dont know what they are doing

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Diane in Toronto
Diane in Toronto
1 review Toronto, ON
10/10

Bathtub Drain Clog; Stuck Shower Cartridge Removal and Replacement

Professional, clean, answers all your questions and reasonably priced. Everything you want when dealing with anyone in any service. Both times we were in a bind and we had Vadym show up withing 12 hours and had everything done and cleaned up around an hour and half. He's our permanent plumber and will be recommending Metro to everyone!

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Richmond Hill, ON
10/10

replaced the main shut off valve

very reliable service - Mr. Badenko, who fixed my problem, was very
professional, fast and friendly. I was very impressed how quickly he arrived at my house - even though it was a Sunday. I would recommend him to for sure. Thank you for your help.

Approximate cost of services:
$319.00
Was this review helpful?
Company Response

Thank you for a great review, I am hoping we met your expectation and also hope that you'll call us again when needed, we'll be happy to help.Metro Plumbing & Drains.

James in Richmond Hill
James in Richmond Hill
1 review Toronto, ON
10/10

Dishwasher Installation

They installed our dishwasher, it works great. The service person arrived on time and worked efficiently. The price was good compared to other companies. I would defiantly use them again.

Approximate cost of services:
$320.00
Was this review helpful?
Company Response

Thank you for a great review, I am hoping we met your expectation and also hope that you'll call us again when needed, we'll be happy to help.Metro Plumbing & Drains.

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen Faucet leaking

Vadym came to help within the hour of my call to METRO. He assessed the situation, gave me a quote to replace the old faucet, left and returned again within an hour with a new faucet . He installed it and cleaned up everything., even the water spilled under the sink and even returned my bottles and supplies to there place.

Very helpful, knowledgeable, and reasonably priced. Many thanks!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for a great review, I am hoping we met your expectation and also hope that you'll call us again when needed, we'll be happy to help.Metro Plumbing & Drains.

Bill in Toronto
Bill in Toronto
1 review Toronto, ON
10/10

Clogged Kitchen Drain

Very please with Andrei from Metro Plumbing and Drains. He arrived in about 2 hours after initial phone call. He is a very nice, professional guy and did a great job not only get clogged drain cleaned, but also cleaned the area under the sink and adjusted faucet for higher water flow. Highly recommended!

Approximate cost of services:
$265.00
Was this review helpful?
Company Response

Thank you for a great review, I am hoping we met your expectation and also hope that you'll call us again when needed, we'll be happy to help.Metro Plumbing & Drains.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metro Plumbing & Drains

Metro Plumbing is one of the most reputed and experienced plumbing companies in Toronto. We have been in business for quite some time and over the years it has been our dedication and hard work towards providing the best quality services, which has made us so successful. Today, we employ ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Drain Services pros in North York?