AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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Write a Review

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67%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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G. from North Vancouver
G. from North Vancouver
1 review North Vancouver, BC
7/10

alarm force

Alarm force was easy to reach for technical support. someone was there to answer questions when I needed assistance. i have been an alarm force customer for many years and continue to use their services. they try their best to be helpful.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Hi G., Please let us know if we can help further on any outstanding issues or concerns if you have them. We can be reached at marketing@alarmforce.com. Thanks,
Matt

SE Lou-Hing from Vancouver
SE Lou-Hing from Vancouver
1 review Vancouver, BC
10/10

System Test

You never have to wait long for someone to answer your call and they are always courteous and provide clear instructions. We are extremely happy with the service they provide.

Approximate cost of services:
$0.00
0 of 2 people found this review helpful.
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Company Response

Hi SE Lou-Hing, Thanks for the feedback. We're glad to know that you are happy with our service and we're excited to continue to serve you and secure your property.
Thanks, Matt

Clark Snyder from Springfield
Clark Snyder from Springfield
1 review Springfield, OH
10/10

Alarm Force

Alarm Force has great customer service. I had an issue with my equipment after a power outage and from the time I called them to the time they had it resolved was about 5 minutes. I would recommend them to everyone.

Approximate cost of services:
$25.00
0 of 2 people found this review helpful.
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Company Response

Hi Clark,
Thanks for the feedback. From all of us at AlarmForce, have a safe and great day.
Thanks, Matt

Jay Parkes from Collingwood
Jay Parkes from Collingwood
1 review Collingwood, ON
10/10

Alarm Force Home Monitoring

The people at Alarm Force are always quick to respond, and their tech support people have always been successful in helping me with my inquiries. I have their service installed in my home and at my cottage. Their service simply works!

Approximate cost of services:
$25.00
0 of 2 people found this review helpful.
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Company Response

Hi Jay, Thanks for the feedback. You certainly deserve the best service and security possible and we thank you for choosing us to deliver that. From all of us at AlarmForce, have a safe and great day. Thanks, Matt

Paul Neal from Toronto
Paul Neal from Toronto
1 review Toronto, ON
10/10

alarm force

Excellent service was provided today by the Alarm Force customer service rep who provided very clear and concise advice and pricing. She took the time to fully explain other options available.

Approximate cost of services:
$100.00
0 of 2 people found this review helpful.
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Company Response

Hi Paul, Thanks for the feedback. It is always great to hear that our reps are serving valued customers like yourself in the best way possible. We thank you for choosing AlarmForce and wish you a safe and great day. Thanks, Matt

terry from Calgary
terry from Calgary
1 review Calgary, AB
10/10

alarmforce

I just had this installed after a break in. I should have done this before. Its a no brainer. After it was installed I called my insurance company, they lowerd the price by $500 per year. The alarm is $480 per year... its free really. I pay for insurance anyway. Why not be safe.

Approximate cost of services:
$480.00
0 of 2 people found this review helpful.
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Company Response

Hi Terry,
We're glad you're enjoying value and peace of mind. Have a great day, Matt

Edm Customer  from Edmonton
Edm Customer from Edmonton
1 review Edmonton, AB
1/10

Poor Customer Service

I see a lot of positive reviews for this company concerning installation, this makes sense, their installers are great. What happens after the installer leaves is another story. I would love for someone from Alarmforce, who actually cares about the products and services sold to me and my family to actually contact me and try to make things right. I am extremely frustrated in making attempts to contact them regarding the functionality, or more accurately the lack thereof, of our system.

Approximate cost of services:
$25.00
3 of 3 people found this review helpful.
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Company Response

Hi Edm,
We're sorry to hear of your frustrations. If the matter has not yet been resolved please email us at marketing@alarmforce.com with your details (address and phone number) and we will look into this.
Thanks,
Matt

Eric from Simcoe
Eric from Simcoe
2 reviews Toronto, ON
10/10

Home alarm security

Alarmforce : Friendly company 110% this company will go to endure there customer's are satisfy.Your not just a number,Alarmforce staff know your Name and stand behind there products and will complete customer requests at there cost to keep customer happy.I know Alarmforce will keep my House safe and intruders out.

Approximate cost of services:
$336.00
1 of 4 people found this review helpful.
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Michel Ferraro from Montreal
Michel Ferraro from Montreal
1 review Montr, QC
8/10

Protecting my home, the people, and objects in it

The Alarm Force people were very nice, informed, knew what they where talking about, from the initial call to the install,they helped me select the proper equipment to have the piece of mind i was looking for, the installation was easy. I had to call them since and their after sales services and tech services are real good Only drawback, no one at Alarm force speak French, every one but me in the household does speak English, just to show you how much i trust their security system and monitoring.

Approximate cost of services:
$250.00
1 of 2 people found this review helpful.
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Doesn't Matter from North Vancouver
Doesn't Matter from North Vancouver
1 review Vancouver, BC
0/10

AlarmForce

I have alarmforce and last year I bought a new home and needed the equipment set up at the new home. My appt was bumped for someone else to have this reinstalled. Needless to say it has been almost 8 months and the equipment is sitting in a shoebox in my closet. What I find remarkable is that they have no problem contacting me if a payment is missed but have no clue that my home is not hooked up with their service. This just proves that the monitoring service is horrible. I would never recommend this company to anyone.

Approximate cost of services:
$900.00
3 of 3 people found this review helpful.
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Company Response

Hi Doesn't Matter,
Firstly, it does matter. Please email marketing@alarmforce.com with your account details and we will get this resolved.
Thanks,
Matt

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