AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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58%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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John in Gatineau
John in Gatineau
1 review Gatineau, QC
10/10

Great prompt service every time.

I have been a customer since 2008 when I bought my new house. Every time I call, I get quick and consistently great customer service. They answer all my questions, even when I get technical and probably asking more out of curiosity than need. Now, with the upgrade to new keypads, service over cell instead of landline and the ability to login from my phone, I will get even better services. They are a little more expensive than my current basic service, but at a very competitive price in the market for comparable services.

Approximate cost of services:
$28.75
1 of 1 people found this review helpful.
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Company Response

Hi John,

Thank you for being a long time customer! We look forward to continue on providing you with great service.

Have a great day!

Jesi

CarolineWKS in Hawkesbury
CarolineWKS in Hawkesbury
1 review Hawkesbury, ON
10/10

Great since day 1!!!

I joined the Alarmforce family after an incident left me with a broken front door and lots of anxiety! Since then I've had nothing but comfort of mind!The video-relay is so practical and easy to access at all times from you mobile or laptop or tablet,take your pick! The quality of the image is much better then I expected and the doorbell 2way ringing is awesome! I can answer my mailman if ever i'm not home for a delivery which is very practical! I just have zero regrets hiring Alarmforce for my own security but even more so for my sons security! A+++

Approximate cost of services:
$99.00
1 of 1 people found this review helpful.
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Company Response

Hi Caroline,

Thank you for joining our family! We are always home for you and look forward to providing you with great service and security solutions your home needs.

Have a great day!

Jesi

alice in whitby
alice in whitby
2 reviews Whitby, ON
10/10

product and service

I have had problem disarming my Alarm Force system. The subsequent service from them was prompt and helpful. The Technical Department via Dushan was very courteous and helpful in helping me to resolve the problem. I would recommend Alarm Force to anybody who asked.

Approximate cost of services:
$0.00
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Company Response

Hello Alice,

Thank you for your recommendation, and taking the time to acknowledge Dushan's good work. He will greatly appreciate this review.

Have a nice day!

Jesi

CARGO CABBIE
CARGO CABBIE
8 reviews Toronto, ON
9/10

Security System For Work

We've been using AlarmForce as our security system for the past few years. We have a large office that contains sensitive information and has multiple entrances, as well as a spacious warehouse/storage facility for our clients' possessions, so security is crucial for us. In all honesty, we had some doubts in the beginning whether this company actually cared about their clients. But we understand that no company is perfect and, after years of working with them to keep our facilities secure, we think they must be doing something right since we are still their clients.

We have been quite happy with their services and plan on continuing to use them to keep our office and warehouse safe. Looking forward to a continued working relationship with AlarmForce.

Approximate cost of services:
$45.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for being a loyal Customer!

We look forward to continue providing you with great service and security solutions your business needs.

Have a nice day!

Jesi

Chris in Hawkesbury
Chris in Hawkesbury
1 review Mississauga, ON
10/10

Home Alarm Monitoring

Have used Alarm Force since 2008. Have always received prompt, efficient and knowledgeable help with any service questions. Find technicians very professional and friendly. Can recommend this company to people interested in home alarm services

Approximate cost of services:
$41.00
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Company Response

Hi Chris,

Thank you for being a long time customer and for your recommendation.
Our team looks forward to continue providing you with great service.
Have a great day!

Jesi

Private User
Private User
Private User reviews Duffield, AB
10/10

Fantastic customer service

We have been with them for 3 years, and just asked to do another 3. The customer service is fantastic! Its a very affordable, we were able to buy additional items at a great price, plus it gives us some peace of mind knowing we are protected.

Approximate cost of services:
$240.00
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Company Response

Hello,

You're fantastic!

Thank you for your loyalty, AlarmForce is always home for you

Have a good day!

Jesi

GRASS n PLUS Ltd in Saint Albert
GRASS n PLUS Ltd in Saint Albert
1 review Edmonton, AB
10/10

Alarm System

Since day one I liked the service.
No hassle. Installation technician explained everything. Quick response to all requests later on. It is all good. I would have found more words if something was wrong (joking).

Approximate cost of services:
$40.00
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Company Response

Hi,

Thank you for taking the time to write this review, we look forward to providing you with great service anytime you need us.

We are always home for you!

Have a nice day.

Jesi

Carla in Chestermere
Carla in Chestermere
1 review Chestermere, AB
10/10

Excellent Service!

We have been with Alarm Force since 2004 and are very happy with the Customer Service as well with the service offerings. We certainly recommend AF as a service provider as they are professional and competitive in the market place.

Approximate cost of services:
$50.00
1 of 1 people found this review helpful.
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Company Response

Hello Carla,

Thank you for your loyalty, your recommendation means a lot to us.
We look forward to continue to provide you with great service and the security solutions your home needs.

Have a great day.

Jesi

la boheme in Newcastle
la boheme in Newcastle
1 review Newcastle, ON
8/10

Test your alarm!

I realized that I hadn't checked my alarm in a while and decided it was time. I spoke to a very nice customer service rep who transferred me to Tony at tech support. He was able to tell me that I needed new batteries. I was a bit freaked out because these were special batteries that I'd never even seen before but Tony talked me through where to get them and how to replace them. I'm not very 'handy' so it took me a while to change the batteries. It didn't help that the first set I bought at a hardware store that will remain nameless were duds and I had to go all the way back. It took two more calls to Alarmforce tech support but everyone was very calm and patient and now my home alarm is ready to deal with whatever comes its way!

Approximate cost of services:
$20.00
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Rosie from Markham
Rosie from Markham
2 reviews Markham, ON
9/10

Great Product & Service

We have had the service for awhile and got the video system as well. It's very easy to use and we appreciate how quickly the monitoring station goes on the speakers to make sure everything is ok. Haven't had any issues but maybe the amount of included clips per month could be more. Otherwise, great service!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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