Calgary
Horrible customer service. Read your contract closely. We cancelled our Alarm services due to moving. We aren't advised that if we gave 2 months notice that we wouldn't be charged. We later got charged for a month that we didn't even have the alarm in our house. The guy at customer service was rude.
- Approximate cost of services:
- $30.00
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- Company Response
Hi Tina,
I apologize for your experience; please know that customer satisfaction is one of the most important things to us as a company. Please email your account details along with this inquiry to OnlineInquiries@alarmforce.com, and I will have one of our Customer Care agents personally give you a call.
Again, we apologize for your experience, we will do our best to rectify the situation. Have a great day Tina.-J.A Community Manager