They took over my alarm service from another provider I had for 11 years with no issue. I thought it would be good to have all services w bell. Wrong!
The system has had ongoing issues since week one. Alarms going off at midnight for no reason (happened several times) smoke alarms going off when Im not cooking and no smoke at all, the panel has gone out for the 5th time today so Im trapped at home w an armed panel that has a black screen! And now its Sunday and they cant come to fix til Friday !!!!! How am I supposed to get my kids to school in the morning??? Plus 5 night without an alarm system??? Not enough staff to support. And really they cant give me an answer on why any of it happens! I think they are in over their heads on this. I dont feel safe.
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