Home Depot Installation Services

Formerly Home Depot Installation Services Operated By Peak Installations
Roofing
Calgary AB T2Y 3M9
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HomeStars
Roofing
Home Depot Installation Services
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81%

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Reviews for Home Depot Installation Services

Average customer rating:
9 10 (675 reviews)

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sophie66 in Toronto
sophie66 in Toronto
2 reviews Toronto, ON
10/10

Door installation

Amazing customer service from Peak Installations. We purchased a french door from Home Depot, and everything from the sale, measurement and installation was perfect. We’re very happy. I highly recommend them.

Approximate cost of services:
$1.00
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Company Response

Hi Sophie66! Thank you for your feedback! We're so happy that you are pleased with the service you received and your new French door! We hope to work with you again on your next project!

Sean G in Toronto
Sean G in Toronto
1 review Toronto, ON
10/10

New windows & doors installation

A A A A A , All new windows & doors replacement & installation from start to finish 100% job well don highly recommended.
Walked in to Home Depot stor asking for quote day after sales representative was at our home got quote for reasonable price . Mike Sales representative answered all my questions also explained every details . I signed the contract no rush ! Mike was awesome thanks Mike ! Measurement was also prompt & professional no rush & excellent results at installation fitted perfectly ! Thank you as well .
I needed installation in rush since my family where in vacation , soon I got call from Home Depot , Karen the project coordinator explained to me all the procedure . Karen not only did make the rush installation on the project ( time was may biggest concern ) also coordinated so professionally that I couldn't believe . Karen always had times to call , confirm & plan . Karen was not shy to call ask questions also explain, she was patient and always flowing through . I really believe the installation of our windows & doors in such short time & so professionally with no slightest problem happened because of Karen's hard professional work . Karen always was available , talented, kind & passionate ( like She was working on the job site or for herself ) . The installation crow she arranged was highly professional, on time and clean. Again everything regarding this project from start to finish was smoth and working with project coordinator was pleasure thank you everyone and much thanks to Ms. Karen

Approximate cost of services:
$25,000.00
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Company Response

Hi Sean G! Thank you SO much for taking the time to provide us with such glowing feedback. We truly appreciate you business and we're thrilled that you're happy with the service you received from Mike, Karen and the entire installation team! We hope you're enjoying your new windows and doors and look forward to working with you again on your next project!

Private User
Private User
Private User reviews Milton, ON
10/10

front entry door installation

Installers arrived on time and did a fabulous job with no delays. Very happy with service and would use this group again for other projects.
Personable and charming to boot yay!

Approximate cost of services:
$1,550.00
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Company Response

Thank you so much for your review! We're so happy to hear that you were pleased with the installers and the service you received! We look forward to working with you again in the future!

Dan Brown in Cambridge
Dan Brown in Cambridge
2 reviews Cambridge, ON
10/10

New Roof Shingles on House and garage

Excellent service from start to finish and a job well done. Highly recommend Home Depot Installation Services !!!
Getting an online quote was very easy, sales representative explained everything from start to finish.
Work crew on time worked hard and cleaned up after, like they weren't even there except for my new roof.

Approximate cost of services:
$8,600.00
1 of 1 people found this review helpful.
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Company Response

Hi Dan Brown! Thank you for leaving just a kind review! We're so happy to hear that you were pleased with the service you received from start to finish and hope to work with you again on your next project.

Private User
Private User
Private User reviews Winnipeg, MB
10/10

Complete window replacement

We had Home Depot/Peak Installations replace all our windows from dual pane to triple. They took the time to explain the whole process and gave us options for moldings,glass etc... There was no rush to sign a contract or fake 40% discounts like so many try to do.
This was a great experience and the whole team from sales to installers were very professional. The salesman even told us about a special deal which saved us an extra 10% after the fact which he didnt have to do as we had already agreed to have them do our windows.
The job turned out perfect and we will use them again to replace our doors.

Approximate cost of services:
$25,001.00
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Company Response

Thank you for your feedback! We hope you've been enjoying your windows and look forward to working with you again soon!

MB in North york
MB in North york
5 reviews Toronto, ON
0/10

Window replacement - AVOID PEAK AT ALL COSTS

Same story for Peak (aka Home Depot) in Toronto – absolutely the worst possible service. I didn't even get to the installation portion of the work. The Peak team showed up to install and told me there wasn't enough room to install one of the windows due to furnace placement (even though I had specifically asked the sales rep. and the measurer if there was sufficient room). A Peak supervisor then showed up and told me the windows had been incorrectly measured. He couldn't do a re-measure since 1) it's not his job, he's a supervisor, and/or 2) he has to go to another job and/or 3) the measurer (the guy who did it wrong the first time) has to come back. Two days later the measurer calls and says the measurements were correct, the install team just didn't want to do the work. That was enough for me. I immediately called Home Depot in Atlanta, since HD in Canada doesn't make it very easy to contact them directly, and cancelled the job. After two weeks of calling HD, I was finally given a refund on my deposit.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We're very sorry to hear about the delays and errors. We would love to speak with you to learn more about your experience. Please give us a call at 1.888.337.6877 or email us at customer_care@peakinstallations.com.

Private User
Private User
Private User reviews Vancouver, BC
0/10

Entry door installation

Entry door purchased at Home Depot in June 2014. I have had this door replaced 3 times already due to the substandard quality installation work by Peak Installation. Buyer beware do not make any major purchase through Home Depot which requires installation as this garbage company Peak Installation does horrible work! I cannot stress this enough! If there was a -0 rating that's what I would rate this company!

Approximate cost of services:
$6,500.00
0 of 2 people found this review helpful.
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Company Response

Thank you for your feedback. We're very sorry to hear about the delays and errors. We would love to speak with you to learn more about your experience. Please give us a call at 1.888.337.6877 or email us at customer_care@peakinstallations.com.

lenananaimo in PRIDDIS
lenananaimo in PRIDDIS
1 review Nanaimo, BC
3/10

roof shingles replaced

Signed contract with Home Depot for new roof. These guys handle their installations. The job was not completed as per contract, still not finished,(start date was Nov 3rd). Yet full payment for it was put through on my credit card on Nov 10th. Don't know how this will transpire. Will I have to fight for a refund if they don't finish? I don't know if it is legal to charge for work that was not done? We will see and I will post here.

Approximate cost of services:
$12,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We would love to speak with you to learn more about your experience. Please give us a call at 1.888.337.6877 or email us at customer_care@peakinstallations.com.

Private User
Private User
Private User reviews Regina, SK
0/10

Window installation

Ordered windows through Home Depot and Peak Installations is their installer. When the windows arrived, they were too small. They installed 3 of them by putting 2x6's around the inside of the opening so the windows would fit. When I saw the result, I halted work and told them to order the right size. I believe the installer was good, but he acknowledged that head office balked at ordering new windows. I raised a stink with Home Depot and with Peak. They sent out a 'manager' from Peak to 'look at' the windows. He was supposed to remeasure too, but obviously didn't know how. I had to tell him to take the casing off to measure. Then he ripped chunks out of my wall when doing that because he didn't score between the casing and wall first. I had to tell him to do that and he had to borrow my knife because he didn't have one. He said 2 1/2 inch casing would cover the area around the windows, yet it measured over 3 inches. I have contacted Home Depot about cancelling the whole project strictly because of the terrible service from Peak Installations.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We would love to speak with you to learn more about your experience. Please give us a call at 1.888.337.6877 or email us at customer_care@peakinstallations.com.

unhappy customer  from PRIDDIS
unhappy customer from PRIDDIS
1 review Priddis, AB
0/10

Skylights and roof

I write this post to hopefully help someone in the future. I chose peak installations with the hopes that this would make the whole home renovation more pleasant. Unfortunetly it has been awful, they rush to get the contract signed then disappear with promises of the service being completed in 3-5 weeks . It has now been 5 weeks and I had to contact them for an inquiry of when I should expect my roof/skylights...all I received was a voicemail stating they hadn't forgotten and someone would contact me "soon" . I am still waiting and feel like they hold all the card :(, complain and have bad work done? Cancel and not have the work done? All I can say is avoid them! You will not make your life easier and it likely is costing me more!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We're very sorry to hear about the delays. We would love to speak with you to learn more about your experience. Please give us a call at 1.888.337.6877 or email us at customer_care@peakinstallations.com.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Depot Installation Services

Canadians Trust The Home Depot for Quality Installation Services! Always Quality Work: -Every installer who works for you is experienced, highly skilled, licensed (as required), insured and reference checked. You can be confident that you're getting quality workmanship. Reliable and Worry-Free: -Our installers are committed professionals, backed by a name ...
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