WELL WATER FILTERS AND UV BULD
Worst customer service!
They rarely answer phone calls or respond to emails.
My experience with ordering two well water filters was billed incorrectly and charged again for remaining balance. Not sure this company's staff is qualified to run this business.
Gave them a second chance and tried to order an UV light bulb, sent them three emails with photos of all the model numbers and part numbers and took them more than a week to reply to my emails and still require more information and during this entire week they have not answered any calls or cleared their voicemail to leave any messages.
I WOULDNT RECOMMEND SHOPPING HERE!!!
- Approximate cost of services:
- $79.00
- Company Response
GTAwater has two phone numbers, one local 416-618-3532 and a call toll-free number 1-888-322-3589. We would say 90% of the time people can reach us from one of the lines. The phone is open between 10:00 a.m. – 6:00 p.m. Monday to Friday. Therefore, if this user can not reach us after a couple of calls, then it is just a matter of luck that we are busy helping other customers. Also, email can never be reliable. We feel this user’s rating=0/10 simply unreasonable. If it is urgent then there is no harm to just call again.