The Gutter Patrol

I had Moe over a few years ago to install a new downspout to the middle level of the southeast (SE) side of my house to help with a downspout at the southwest (SW) side of the house that gets no sun and ices up during freezing/thawing periods. I was still having the issue so I called Gutter Patrol back. Mohamed came and assessed the gutters. He discovered the old SW gutter was split down the seam from being clogged with ice and recommended that it be removed instead of replacing. He removed and sealed the hole. The SE downspout that was installed a few years ago was then extended down to the ground and the gutters were re-sloped toward the new downspout which gets the sun. This was a lot of work as the gutters had to be adjusted on two sides of the house. I won't know if this will solve my problem until the spring. I know I can call back if any adjustments are needed. Pricing was fair for this latest work since it required quite some time to complete (remove old spout/patch hole, re-slope gutters and extend new spout to ground).