We needed a very basic mower for a small house we just moved into, I had always had a gas mower before so I was unsure what to buy. I could not find any associate to help me find what I wanted. When I found the product myself, it was not priced correctly as I had checked it earlier online. When I took it to the till, an associate scanned it for me and fortunately it then came up as the correct price. I was unhappy and angry with the service.