Bought a fireplace insert from them. Their service was first rate from start to finish. The showroom salesman was knowledgeable and not pushy in any way. He asked intelligent questions designed to figure out what fit our needs the best. He gave us several options. Once we made a decision they offered us the best price in town (we had shopped around). The installation was quick and efficient. Their people did all the big and little things right. They called to confirm the appointment. They were prepared and clean. The final result looks amazing. I would give them my highest recommendation.