We had recently replaced all windows and are in the process of replacing backyard patio door at our house. We found Yury's company on HomeStars and after a few consultations with few companies decided to go with Omega Universal. His prices were competitive and we were happy with other customer reviews. Yury and his team made the whole process seamless from initial consultation to installation. After receiving initial quote and before agreeing to the purchase Yury took time out of a weekend on one of the Saturdays and recommended we visit the manufacturing facility. He gave us a tour of the place, explained different window types, efficiencies, etc and made us comfortable with our decision that we were getting a quality product. Once we decided to go with Omega he came back for final measurements and in few months his team (Dima and David) came for installation. The Team was very punctual, professional and got the whole job done in less than 2 business days. They were clean, respectful and very hard-working. During the installation Dima noticed that a couple of screens were damaged and he himself pointed them out to us and Yury, after which Yury took them back to the plant and in two days on Sunday morning dropped it back at our place even though he was aware that we were not in a rush for replacement. Truly great business with people that go above and beyond. Will definitely recommend Omega to neighbours and friends.
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- Company Response
Thank Nick for taking the time to write kind review. We are very pleased to hear that you are happy with our products and services. Please let us know if we can help you again in the future.
Omega Universal team