My husband and I hired Ottawa Building & Foundation Repair (OBFR) last Spring to waterproof our basement. Our house was built in 1948 and didn't have weeping tile or any type of waterproofing membrane (which we only found out after having a bit of water in our basement when the snow melted). We received a few quotes and was most comfortable with Nathan (owner of OBFR). He took the time to answer our never-ending list of questions. Him and his team are very dependable and trustworthy. When comparing companies I found that pricing was pretty much the same across the board so I went with the person I thought would do the best job and I wasn't disappointed. Since my foundation was a block foundation they had to excavate around the perimeter of my house. That took a few weeks because they discovered massive rocks in the ground. Be prepared for this project to take longer than you might think. Like with all renos things arise that you couldn't have predicted. A few issues arose with my neighbour (who's driveway goes right up to our house) but they were taken care of by Nathan in a very professional way. No complaints from me at all! One good thing to know is that excavation will really change the landscape of your home. If you're not handy with landscaping/gardening I would consider hiring a landscaper. OBFR cleaned up the site to the best of their abilities but when it came to re-seeding the grass they were not experts in that field and were not being paid to landscape as a professional landscaper would.
- Approximate cost of services:
- $21,000.00
- What could this company do to improve their services?
- Hire a professional Landscape Designer on their team so that customers can pay for a landscaping service after waterproofing a basement.
- Any advice to offer fellow homeowners facing a similar project?
- Before you start refinishing a basement find out if the foundation is waterproofed (especially if the house is old)!!! It's a lot of money but you don't want to waste money on interior finishes. If there's water damage you may not notice it right away and mold can grow which leads into a much bigger and costlier project (with many more headaches).
- Company Response
Thank you very much for your feedback!
Your compliments are appreciated, and comments about where we can improve are very helpful.
All the best,
Nathan