Be careful with what you sign up
Alarm Systems review in
Calgary
Their cancellation policy is 30 days notice and you will have to pay the whole month fee even Vivint just provide service for just 1 day within the last month. This is how they treat a 4 year-long customer. On top of that, you need to send them a formal letter with your signatures to request the cancellation in addition to a phone call.
When I complained this to a self-claimed account manager, she was no more helpful than a janitor in Vivint. All she can do is to relay the policy that I signed back in 2012.
Never again Vivint!
- Approximate cost of services:
- $50.00
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