Vivint

Alarm Systems
EDMONTON AB T5A 0P7
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HomeStars  >  Alarm Systems in Edmonton  >  Vivint  >  Be careful with what you sign up
Jinguo from Calgary
Jinguo from Calgary
3 reviews Calgary, AB
1/10

Be careful with what you sign up

Their cancellation policy is 30 days notice and you will have to pay the whole month fee even Vivint just provide service for just 1 day within the last month. This is how they treat a 4 year-long customer. On top of that, you need to send them a formal letter with your signatures to request the cancellation in addition to a phone call.

When I complained this to a self-claimed account manager, she was no more helpful than a janitor in Vivint. All she can do is to relay the policy that I signed back in 2012.

Never again Vivint!

Approximate cost of services:
$50.00
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