Be careful with what you sign up
Their cancellation policy is 30 days notice and you will have to pay the whole month fee even Vivint just provide service for just 1 day within the last month. This is how they treat a 4 year-long customer. On top of that, you need to send them a formal letter with your signatures to request the cancellation in addition to a phone call. When I complained this to a self-claimed account manager, she was no more helpful than a janitor in Vivint. All she can do is to relay the policy that I signed back in 2012. Never again Vivint!
- Approximate cost of services:
- $50.00